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TotalFreedom - Skyblock Minecraft Gamemode

is

Disrupted

VPSCP Outage

12 Sept 2021 17:57 Europe / London:

Support have identified the root cause to be within the IPTables configuration, and unfortunately at the current time there is no good mitigation we can put in place.

As a temporary work-around users are asked to connect using https://vpscp.superior-networks.com:4083 rather than without the port. We apologies for any disruption this is causing.

12 Sept 2021 14:34 Europe / London:

Support are investigating an outage of the Superior Networks VPS Control Panel.

Client Services are not impacted, the ability to manage your servers will temporarily be unavailable.

Superior Networks - VPS Control Panel

is

Disrupted

+ ATLAS-Media
Up and running
+ Superior-Networks
Disrupted
Disrupted
+ TotalFreedom
Disrupted
Disrupted
+ CalderaMS
Up and running

Past events

TotalFreedom - Network Updates

Completed - The majority of the network maintenance is now complete. We have minor patching to do on the development server and the events server, however this will not impact players. This maintenance will be continued in the background and will have 0 impact to players on the server.

July 19, 2021 - 12:54 Europe/London

In Progress - Players have disconnected from the server and we are starting maintenance mode slightly ahead of schedule. Updates to follow.

July 19, 2021 - 12:54 Europe/London

Scheduled - Due to unexpected circumstances we have delayed the maintenance until 13:00 today.

July 19, 2021 - 11:47 Europe/London

Scheduled - We will be performing scheduled maintenance to the TotalFreedom Network to upgrade bungee software, and some network wide plugins. We expect the network to be unavailable for a short amount of time at the start of the maintenance window, and servers to start to become available shortly after.

July 17, 2021 - 18:50 Europe/London

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TotalFreedom - Network Bungee TotalFreedom - Hub Minecraft Servers TotalFreedom - Freedom Minecraft Server TotalFreedom - Events Minecraft Server

were

Maintenance

TotalFreedom - Hub Network Degredation to service

Resolved - Support have been able to restore full service. Further investigation with our development team will be required to isolate the root cause, however full service is restored. We have also identified and resolve a minor bug with our release versions, which was meaning that any users connecting on Minecraft client version 1.17.1 were only able to route via Hub-03, this has now been resolved.

July 18, 2021 - 16:25 (Europe / London)

Investigating - Support have isolated the issue to the Hub-02 server, traffic is now being re-routed via Hub-03.

July 18, 2021 - 15:52 (Europe / London)

Investigating - We are currently investigating issues connecting to some of our hub infrastructure. Support are investigating.

July 18, 2021 - 15:46 (Europe / London)

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TotalFreedom - Hub Minecraft Servers

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Disrupted

New Status Page

26th Aug 2021 21:05 Europe / London: We have now completed the full data migration. All historic maintenances are now accessible on this new site.

26th Aug 2021 20:20 Europe / London: We have now migrated all data from 2020 onwards over to the new status page. While our original plan had been to archive this outside of the live status page we’ve decided that we will enable all content to be visible for the time being.

17 July 2021 21:52 Europe / London: We have now migrated all data from 2021 onwards into the status page service. We will be continuing to migrate the 2020 data and older on to the environment, however it will be archived and not stored within the live site.

We are currently working to stand up the new status page service for the various services we support. As a result there will be a short period of time where the older status page incidents and maintenance reports are not accessible while we migrate them across.

We apologies for any disruption this might cause.

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ATLAS Media Group LTD - Main Website

was

Maintenance

VPS Migrations - Batch 3

Completed - Maintenance has now been completed.

May 15, 2021 - 17:29 (BST)

Scheduled - We are now starting maintenance, we don’t expect it to over-run the 18:00 BST original planned end time. 

May 15, 2021 - 16:56 (BST)

Scheduled - A number of VPS’s will be migrated from our legacy infrastructure platform and on to new hosting. The Clients will be contacted directly as well as this notification. VPS’s with the following ID’s will be migrated: 495, 563, 565, 596, 567, 353 and 596. - Due to the limitations around our IPV6 capability, any IPV6 addresses will be removed from these servers prior to migration. Clients will be able to request new IPV6 addresses through the client support portal.

Apr 10, 2021 - 18:34 (BST)

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Superior Networks - French Location

was

Maintenance

TF - Freedom-01 Database Maintenance

Completed - Maintenance is now complete and Freedom-01 is now available.

May 04, 2021 - 15:52 (BST)

In Progress - Unfortunately the maintenance is still taking longer than we had hoped, please continue to use the other servers on the network. Next update at around 16:15

May 04, 2021 - 15:19 (BST)

In Progress - Maintenance is still progressing for the largest table in our database. Next update will be around 15:15 BST

May 04, 2021 - 14:37 (BST)

In Progress -

May 04, 2021 - 14:02 (BST)

Scheduled - Maintenance on Freedom-01 is currently over-running. Next update will be before 14:30 BST

May 04, 2021 - 14:02 (BST)

Scheduled - Maintenance is now starting on Freedom-01. Freedom-02 and the hub infrastructure will not be impacted.

May 04, 2021 - 12:05 (BST)

Scheduled - Maintenance has been delayed slightly

May 04, 2021 - 11:41 (BST)

Scheduled - Further to our other recent database maintenance, we will need to take the Freedom-01 server offline for a couple of hours to re-attempt some of the maintenance which was unfortunately not successful. Due to the nature of the maintenance Freedom-01 will be offline during this time.

May 01, 2021 - 13:13 (BST)

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TotalFreedom - Freedom Minecraft Server

was

Maintenance

VPS Migrations - Batch 2

Completed - Maintenance has been completed.

May 01, 2021 - 13:53 (BST)

Verifying - Migrations appear to be complete. Support are now verifying that all networking has been routed and data transferred without issue.

May 01, 2021 - 13:26 (BST)

In Progress - Maintenance is now starting on the affected VPS servers.

May 01, 2021 - 13:03 (BST)

Scheduled - A number of VPS’s will be migrated from our legacy infrastructure platform and on to new hosting. The Clients will be contacted directly as well as this notification. VPS’s with the following ID’s will be migrated: 461, 492, 458, 570 and 571. - Due to the limitations around our IPV6 capability, any IPV6 addresses will be removed from these servers prior to migration. Clients will be able to request new IPV6 addresses through the client support portal.

Apr 10, 2021 - 18:21 (BST)

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Superior Networks - French Location

was

Maintenance

TF - Hub-03 Out of Service

Resolved - Both hubs are now back online. Support will continue to monitor Hub-03.

May 01, 2021 - 12:46 (BST)

Investigating - Hub 3 has been temporarily restored and hub 2 shut down due to an ongoing attack against our hub infrastructure. Support are monitoring the health of hub 3 and will restore hub 2 service shortly.

Apr 30, 2021 - 08:18 (BST)

Investigating - We have identified a fault with the Hub-03 Server which requires further investigation. Until this issue has been resolved the server will remain offline.

Apr 24, 2021 - 11:50 (BST)

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TotalFreedom - Hub Minecraft Servers

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Disrupted

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