Some systems are experiencing issues.
The latest status updates from the team. Updates provided on known and ongoing incidents.
The main website for the ATLAS Media Group Team
The ATLAS Media Group Ltd. Blog Platform
Service which hosts static content across a number of our parked and inactive domains.
The primary billing panel for the Superior Networks clients.
The VPS Control panel for Superior Networks Customers.
The main Superior Networks website.
Our servers in the French location.
Our new London Region for Superior Networks
The mastodonapp.uk site
The database service storing appropriate content for the service
Handles the processing of content both internally to our server as well as communicating with remote servers
Storage for all videos, pictures and other content on the site
Used to handle delivery of e-mails to users
Search capability for MastodonApp.UK
The Universeodon public website
Universeodon's Database
The Universeodon Queue and content processing service.
Universeodon Media Storage
Universeodon's Advanced / full text search service.
Universeodon e-mail service
The ActivityPub relay hosted on relay.universeodon.com
Located in the London Region | Legacy Server
Located in the France Region
Located in the London Region
The impacted server has now been fully re-built on a new OS and we've switched over. Monitoring suggests everything is operating as expected.
We have restored functionality and are monitoring the queues now to ensure it is functional. We are additionally waiting on an update from our external cyber security audit to confirm that the changes we've made clear the findings they identified before we roll this out as urgent changes to the other impacted servers.
Due to a failed system upgrade on the SideKiq server all content processing for Universeodon is currently non operational. We're working to restore functionality ASAP.
Monitoring has not identified any further issues and we're confident the fix has been fully applied.
We believe this was the result of a misconfiguration to our firewall during an active pen test and audit. The change has been reversed and service appears stable. We will continue monitoring.
We're investigating issues with our load balancer infrastructure no longer being able to access any services. Support are investigating.
No incidents reported.
Service was restored, the issue was due to memory capacity issue on a differnet VM in our cluster.
We're seeing issues across our servers for MastodonAppUK - Support are investigating.
No incidents reported.
No incidents reported.
No incidents reported.
No incidents reported.