26 Oct 2021 15:00 Europe / London:
We have attempted to deploy on to our new infrastructure, however due to some technical complexities this has been un-succesful. We are currently awaiting the software vendors support. Updates to follow.
12 Sept 2021 17:57 Europe / London:
Support have identified the root cause to be within the IPTables configuration, and unfortunately at the current time there is no good mitigation we can put in place.
As a temporary work-around users are asked to connect using https://vpscp.superior-networks.com:4083 rather than without the port. We apologies for any disruption this is causing.
12 Sept 2021 14:34 Europe / London:
Support are investigating an outage of the Superior Networks VPS Control Panel.
Client Services are not impacted, the ability to manage your servers will temporarily be unavailable.
We will be performing updates and upgrades to the billing panel software. During this time the billing panel will be unavailable.
Support are investigating an outage in our French location. Updates to follow.
7th Oct 2021 - 17:49 Europe / London: Service has now been fully restored.
After a failed patch of the Nexus Server the service is currently unavailable. This will have an impact to those building projects for the TotalFreedom project, but all other ATLAS services are operational.
Support are investigating a major outage at our French location. Updates to follow.
As of 11:24 Europe / London, core service has been restored and we continue to work towards restoring full service.
25 Sept 2021 14:02 Europe / London:
Maintenance has now been completed. Thank you for your understanding.
25 Sept 2021 13:48 Europe / London:
The bungee has now been opened up from maintenance mode. Freedom-01, Hub-03 and Events-01 are all now up and running. The MB Project Server and development servers will be updated now.
25 Sept 2021 13:30 Europe / London:
Due to some significant additional and un-expected complexities with the events server the maintenance window is currently over-running. We will be bringing the core bungee, hub and events server back online shortly with the Freedom gamemode to follow shortly after, and supporting servers such as our development server and Master Builder servers to come online after that. We hope all maintenance will be completed by 14:00 Europe / London.
18 Sept 2021 23:14 Europe / London:
We will be performing updates to the network bungee configuration for some of our core bungee wide plugins. During this time the network will be temporarily unavailable.
18th Sept 23:12 Europe / London: Support believe the service is now stable and we are closing this incident as a result.
18th Sept 15:27 Europe / London: Support have performed a full upgrade of the Flarum software to bring it up to date and to the latest version in the hopes it will force the re-generation of some of the service files which appear to be missing or otherwise corrupted. So far this appears to have restored service, however support are continuing to monitor the situation closely.
14th Sept 21:17 Europe / London: The fault has re-surfaced and continues to be intermittent. It appears that it will crash mid-way through your session and be visibly broken on a hard reload of the webpage. Support will continue to troubleshoot the fault.
14th Sept 21:15 Europe / London: After making some configuration tweaks to the way the forums are cached and a reboot of the server we appear to have some level of stability back, support will continue to monitor the situation.
14th Sept 20:56 Europe / London: Support are investigating intermittent faults on the TotalFreedom Forums resulting in a lack of content being returned to users. Updates to follow.
Our team will be performing maintenance and patching to the ATLAS Corporate blogging platform to bring it up to date and ensure we’re ready to get back to live events and other updates for those of you who follow the blog!