ATLAS Media Group Status Page

All systems are operational.

ATLAS Media Group Status Page

The latest status updates from the team. Updates provided on known and ongoing incidents.

Planned maintenance

  • We need to perform routine maintenance to our physical hardware located within the Redditch Data center. As part of this we will need to take all services offline for a short amount of time while we apply system and security updates to our shared storage pool and restart the underlying host. We will also be performing patching and upgrades to our application hosts during this time and will be failing over our applications across the nodes in the environment.

    We expect the maintenance itself to take approx 3 hours with a short outage of up to 30 mins throughout this while we take the environment offline for full system restarts and hardware improvements.

    Affected Components: VPS Control Panel, Universeodon Database, Universeodon Queue & Content Processing Service, Universeodon Website, Universeodon Relay, Billing Panel, Blog, MastodonApp.UK Website, MastodonAppUK Database Service and MastodonAppUK Queue & Content Processing Service

Past incidents

No incidents reported.

MastodonAppUK - Software Upgrade

21 hours ago
Complete
Affected Components: MastodonApp.UK Website, MastodonAppUK Advanced / Full Text Search, MastodonAppUK Database Service, MastodonAppUK E-Mail Service, MastodonAppUK Media Storage and MastodonAppUK Queue & Content Processing Service
12 hours ago

Maintenance has concluded with all servers now running Mastodon 4.6.

23 hours ago

The maintenance is now underway. Due to other commitments the maintenance did start slightly later than planned. We expect the outage itself to be kept to a minimum.

Fixed

1 day ago

As of approx 17:45 UTC+1 we were able to identify the issue as a memory leak within the content processing nodes which caused the node to crash. We have increased memory to allow the jobs to complete that were stuck and have rebooted the server. Full service has been restored since approx 18:00 UTC+1

Investigating

2 days ago

We are aware of the extended nature of this outage and aim to restore service ASAP.

Due to existing maintenance and commitments we expect this issue to be ongoing for a little while longer. We expect to have the issue resolved fully by 19:30 UTC+1

Reported

2 days ago

We've identified an issue where all our content processing worker nodes have failed and a queue is forming of backlogged jobs.

Currently Universeodon is not properly federating as a result. We will resolve the issue as soon as we can.

No incidents reported.

No incidents reported.

No incidents reported.

No incidents reported.