All systems are operational

About This Site

Real time service status from across the ATLAS Media Group portfolio

Past Incidents

27th April 2025

No incidents reported

26th April 2025

No incidents reported

25th April 2025

No incidents reported

24th April 2025

No incidents reported

23rd April 2025

No incidents reported

22nd April 2025

Universeodon Outage - Redis Impact

We have identified an outage on Universeodon.com caused by an issue with our Redis deployment. Our Redis is currently under exceptional stress due to issues with our content processing attempting to process over 5 million bad jobs which are needing to be re-queued. We are working to restore our redis service at this time.

  • We've restarted the underlying node and full service has now been restored.

  • Our original assessment appears to have been incorrect and we're seeing a network outage on one of our dedicated hosts impacting internet access. We are investigating the issue at this time.

    • 21st April 2025

    No incidents reported

    20th April 2025

    No incidents reported

    19th April 2025

    No incidents reported

    18th April 2025

    No incidents reported

    17th April 2025

    Multiple London Services Impacted

    Monitoring has detected the ATLAS Blog and Superior Networks Billing panel have gone offline, we are investigating.

  • We narrowed the issue to DB05 which both services use which appeared to be unavailable at the time. It is unclear why the DB server was unreachable at this time and we will be looking to re-build our DB infrastructure in the near future to mitigate any future issues of this kind.

    • 16th April 2025

    No incidents reported

    15th April 2025

    No incidents reported

    14th April 2025

    MastodonAppUK Outage

    We are investigating an outage on MastodonApp UK which appears to have been offline since 02:48AM UK Time today.

  • All systems operational.

  • The issue appears to be the result of connectivity and authentication issue with our database, further investigation will be required later today to see if we can find a root cause beyond this. The site is now back online and we continue to monitor for any further issues. Due to the extended downtime and issues we are aware that some content may not be processed now due to the limits on our content processing and there may be delays or missing federated content in addition to this due to the 7 hour outage.