ATLAS Media Group Status Page

Some systems are under maintenance.

ATLAS Media Group Status Page

The latest status updates from the team. Updates provided on known and ongoing incidents.

Planned maintenance

  • In progress

    We will be updating MastodonAppUK to the latest version of Mastodon. During this time there will be a short outage while we restart the web server and run the relevant migrations.

    We expect the maintenance overall to take approx 1 hour with an outage of approx 10 mins to complete the switch over.

    Affected Components: MastodonApp.UK Website, MastodonAppUK Advanced / Full Text Search, MastodonAppUK Database Service, MastodonAppUK E-Mail Service, MastodonAppUK Media Storage and MastodonAppUK Queue & Content Processing Service
    8 hours ago

    The maintenance is now underway. Due to other commitments the maintenance did start slightly later than planned. We expect the outage itself to be kept to a minimum.

  • We need to perform routine maintenance to our physical hardware located within the Redditch Data center. As part of this we will need to take all services offline for a short amount of time while we apply system and security updates to our shared storage pool and restart the underlying host. We will also be performing patching and upgrades to our application hosts during this time and will be failing over our applications across the nodes in the environment.

    We expect the maintenance itself to take approx 3 hours with a short outage of up to 30 mins throughout this while we take the environment offline for full system restarts and hardware improvements.

    Affected Components: VPS Control Panel, Universeodon Database, Universeodon Queue & Content Processing Service, Universeodon Website, Universeodon Relay, Billing Panel, Blog, MastodonApp.UK Website, MastodonAppUK Database Service and MastodonAppUK Queue & Content Processing Service

Past incidents

No incidents reported.

No incidents reported.

Fixed

3 years ago

29 Aug 2022 19:38 Europe/London: We have identified the fault in conjunction with our 3rd party storage provider, backups are now running and access to the world download storage is fully restored.

We are currently aware of a major outage of a 3rd party storage provider which is currently impacting both our world download tool storage availability as well as the backups to our French region

Fixed

3 years ago

29 Aug 2022 20:06 Europe/London: We have now completed re-running client backups which had failed earlier. We will be monitoring the situation over the coming 24 hours to ensure service is fully restored.

29 Aug 2022 19:38 Europe/London: We have identified the fault in conjunction with our 3rd party storage provider, backups are now running and access to the world download storage is fully restored.

29 Aug 2022 19:00 Europe/London: We are continuing to work on resolving the issue, we believe it is a connectivity fault between our backup server and 3rd party storage provider. Support are continuing to investigate.

We are investigating an issue where a number of automated backups of client VPS environments have failed.

Status Page Migration

3 years ago
Complete

As part of moving off of a legacy SaaS Provider, the Status page is being migrated to new infrastructure, as such historic data will be temporarily unavailable.

No incidents reported.

3 years ago
Fixed

Fixed

3 years ago

07/27/2022 4:35 PM: Service Restored

The freedom game server is currently offline due to an outage on the MC-02 host.

No incidents reported.

No incidents reported.