Some systems are experiencing issues.
The latest status updates from the team. Updates provided on known and ongoing incidents.
The main website for the ATLAS Media Group Team
The ATLAS Media Group Ltd. Blog Platform
Service which hosts static content across a number of our parked and inactive domains.
The primary billing panel for the Superior Networks clients.
The VPS Control panel for Superior Networks Customers.
The main Superior Networks website.
Our servers in the French location.
Our new London Region for Superior Networks
The mastodonapp.uk site
The database service storing appropriate content for the service
Handles the processing of content both internally to our server as well as communicating with remote servers
Storage for all videos, pictures and other content on the site
Used to handle delivery of e-mails to users
Search capability for MastodonApp.UK
The Universeodon public website
Universeodon's Database
The Universeodon Queue and content processing service.
Universeodon Media Storage
Universeodon's Advanced / full text search service.
Universeodon e-mail service
The ActivityPub relay hosted on relay.universeodon.com
Located in the London Region | Legacy Server
Located in the France Region
Located in the London Region
No incidents reported.
No incidents reported.
The issue has been identified and the service is fully operational again.
The MastodonApp.UK instance is suffering from a major outage, with the entire service being offline. Support is investigating.
We will be making improvements to our main web server which will involve introducing a new load balancer appliance as well as a smaller additional web server to help take the load during our greater periods of demand. This work is an essential step in our larger upgrade plans. During this time there may be short outages of the website while new infrastructure is introduced. Maintenance will take place between 10:00 AM and 16:00 PM on the 14th November.
No incidents reported.
Monitoring has confirmed the incident is now resolved
Service is fully restored, we have been able to restart the physical host running the web server and restore the server load to normal levels. We're continuing to monitor that server to ensure no further issues.
External monitoring currently confirms this is a wider spread outage, support continue to investigate.
We are seeing intermittent outages to the MastodonApp UK Website. Support are investigating.
Queue sizes are now back under control and service is fully restored.
We have introduced additional capacity to our content processing service which is starting to work through the queue size. Current delay is somewhere just over 15 mins and falling.
We are starting to see increased delays in the ability for us to process content on the MastodonApp.UK Site, we are currently seeing queue delays of approx 12 mins for local processing including image and video uploads. This may cause delays to the local feed, notifications and your ability to upload files onto the site. Support are working to scale the environment appropriately to cope with this spike in demand.