Some systems are experiencing issues.
Real time updates from the ATLAS Media Group portfolio
Last updated 2025-11-18 15:54:15
The main website for the ATLAS Media Group Team
Last updated 2025-11-18 15:54:15
The ATLAS Media Group Ltd. Blog Platform
Last updated 2025-11-18 15:54:16
Service which hosts static content across a number of our parked and inactive domains.
Last updated 2026-01-21 11:57:49
The primary billing panel for the Superior Networks clients.
Last updated 2025-11-18 15:54:13
The VPS Control panel for Superior Networks Customers.
Last updated 2025-11-18 15:54:12
The main Superior Networks website.
Last updated 2025-12-31 00:37:32
Our servers in the French location. These servers are - Eggplant
Last updated 2025-02-16 19:03:50
Our new London Region for Superior Networks
Last updated 2025-02-16 19:03:50
The Superior Networks German region
Last updated 2026-01-21 11:57:50
The mastodonapp.uk site
View DetailsLast updated 2026-01-04 11:11:50
The database service storing appropriate content for the service
Last updated 2026-01-11 14:33:04
Handles the processing of content both internally to our server as well as communicating with remote servers
Last updated 2025-12-31 03:41:29
Storage for all videos, pictures and other content on the site
Last updated 2026-01-04 11:11:47
Used to handle delivery of e-mails to users
Last updated 2026-01-04 11:11:51
Search capability for MastodonApp.UK
Last updated 2026-01-21 11:57:52
The Universeodon public website
View DetailsLast updated 2026-01-12 19:05:24
Universeodon's Database
Last updated 2026-01-17 14:31:14
The Universeodon Queue and content processing service.
Last updated 2026-01-09 10:33:34
Universeodon Media Storage
Last updated 2026-01-09 10:33:42
Universeodon's Advanced / full text search service.
Last updated 2026-01-09 10:33:59
Universeodon e-mail service
Last updated 2025-11-18 13:08:05
The ActivityPub relay hosted on relay.universeodon.com
Last updated 2024-09-02 18:20:52
Located in the London Region | Legacy Server
Last updated 2025-12-31 00:37:34
Located in the France Region
Last updated 2024-08-26 22:02:14
Located in the London Region
We will be re-building our full text search infrastructure which will result in a short period where there will be no full text search results or the results will be limited.
The current image handling for both MastodonAppUK and Universeodon depend on ImageMagic which is being deprecated in a future version of Mastodon with LibVips being the new engine we should be using. We will need to install and configure LibVips and switch Mastodon over to using it as part of this maintenance.
We do not expect there to be any impact to our community during this time and the maintenance will be performed in a way which will minimise any risk for disruption.
Service is fully operational and as such we're closing this tracking ticket.
We have had to reverse a change to our Queue service which as a result has overwhelmed our database service. We have reverted the change and are now waiting on the system to re-stabilize.
We have managed to identify and fix an issue with our content queuing setup, we believe this was causing the vast majority of the issues we were seeing including the lack of trending content being displayed. We will need to roll back one of the configuration changes, but will look to do so in the new year. We are continuing to monitor the instance.
There are currently significant delays to content processing and some content is getting stuck in our processing queues. Support are investigating.
We are also currently seeing issues with the queues not quite working as expected and in some cases notifications being delivered in the wrong / weird orders. We're working to get to the bottom of the issue.
We are seeing issues surface now that would indicate that either we're being given / using invalid data, or that the database schema did not fully transform as the software was supposed to. Our team are investigating now.
We are seeing some teething issues with the update, it looks like our trending posts and links have been lost / broken somehow as well as some of our server icon settings. Nothing major but we're keeping an eye and working to see if we can identify why this has happened.
Service has now been restored and the upgrade ran through without any real issues that we can currently see. The team will continue to monitor the environment for the next few hours to ensure all is well.
OS Upgrades on the two hosts which require updates to be applied during an outage have now been completed. We're now working to upgrade the Mastodon software to 4.0.2
We have now completed OS Upgrades on our public facing load balancer as well as our Redis instance. We're now working through upgrades on two of our four hosts which can only be upgraded with an outage. As soon as this is complete we will be running through the Mastodon Software upgrade.
Maintenance has now started and is actively under way. Please follow this incident as we provide updates.
We will be performing the version 4 upgrade to the MastodonApp.UK production website. We expect this maintenance to take up to 6 hours. During this time routine patching of the underlying hosts will also be applied.