Some systems are experiencing issues.
Real time updates from the ATLAS Media Group portfolio
Last updated 2025-11-18 15:54:15
The main website for the ATLAS Media Group Team
Last updated 2025-11-18 15:54:15
The ATLAS Media Group Ltd. Blog Platform
Last updated 2025-11-18 15:54:16
Service which hosts static content across a number of our parked and inactive domains.
Last updated 2026-01-21 11:57:49
The primary billing panel for the Superior Networks clients.
Last updated 2025-11-18 15:54:13
The VPS Control panel for Superior Networks Customers.
Last updated 2025-11-18 15:54:12
The main Superior Networks website.
Last updated 2025-12-31 00:37:32
Our servers in the French location. These servers are - Eggplant
Last updated 2025-02-16 19:03:50
Our new London Region for Superior Networks
Last updated 2025-02-16 19:03:50
The Superior Networks German region
Last updated 2026-01-21 11:57:50
The mastodonapp.uk site
View DetailsLast updated 2026-01-04 11:11:50
The database service storing appropriate content for the service
Last updated 2026-01-11 14:33:04
Handles the processing of content both internally to our server as well as communicating with remote servers
Last updated 2025-12-31 03:41:29
Storage for all videos, pictures and other content on the site
Last updated 2026-01-04 11:11:47
Used to handle delivery of e-mails to users
Last updated 2026-01-04 11:11:51
Search capability for MastodonApp.UK
Last updated 2026-01-21 11:57:52
The Universeodon public website
View DetailsLast updated 2026-01-12 19:05:24
Universeodon's Database
Last updated 2026-01-17 14:31:14
The Universeodon Queue and content processing service.
Last updated 2026-01-09 10:33:34
Universeodon Media Storage
Last updated 2026-01-09 10:33:42
Universeodon's Advanced / full text search service.
Last updated 2026-01-09 10:33:59
Universeodon e-mail service
Last updated 2025-11-18 13:08:05
The ActivityPub relay hosted on relay.universeodon.com
Last updated 2024-09-02 18:20:52
Located in the London Region | Legacy Server
Last updated 2025-12-31 00:37:34
Located in the France Region
Last updated 2024-08-26 22:02:14
Located in the London Region
We will be re-building our full text search infrastructure which will result in a short period where there will be no full text search results or the results will be limited.
The current image handling for both MastodonAppUK and Universeodon depend on ImageMagic which is being deprecated in a future version of Mastodon with LibVips being the new engine we should be using. We will need to install and configure LibVips and switch Mastodon over to using it as part of this maintenance.
We do not expect there to be any impact to our community during this time and the maintenance will be performed in a way which will minimise any risk for disruption.
Service is fully operational.
A fix has now been rolled out to move the intensive read/write operations from the server running our primary database server onto some of our other infrastructure. We're confident this should resolve the poor performance that has been observed and will be monitoring over the coming 24 hours.
Apologies for the late update on the last comment, we incorrectly posted it on a previous incident. We have one final attempt we will make tonight to restore full performance to the environment and should this not work we will look to roll back the production impacting changes and get some sleep.
We are actively trying to push out a new infrastructure component to take the load off our primary database node, however data replication has been failing and we're working to identify the root cause of this new issue.
We are currently working to deploy a database replica on a new physical host which will allow us to move the cause of the heavy IO Usage onto that node and away from our current primary database node. Once complete we should start to see the site stabilize.
We have identified an issue with the way our database server is taking backups which is resulting in connectivity to the database hanging. During this time the website will be non responsive.