Some systems are experiencing issues.
Real time updates from the ATLAS Media Group portfolio
Last updated 2025-11-18 15:54:15
The main website for the ATLAS Media Group Team
Last updated 2025-11-18 15:54:15
The ATLAS Media Group Ltd. Blog Platform
Last updated 2025-11-18 15:54:16
Service which hosts static content across a number of our parked and inactive domains.
Last updated 2026-01-21 11:57:49
The primary billing panel for the Superior Networks clients.
Last updated 2025-11-18 15:54:13
The VPS Control panel for Superior Networks Customers.
Last updated 2025-11-18 15:54:12
The main Superior Networks website.
Last updated 2025-12-31 00:37:32
Our servers in the French location. These servers are - Eggplant
Last updated 2025-02-16 19:03:50
Our new London Region for Superior Networks
Last updated 2025-02-16 19:03:50
The Superior Networks German region
Last updated 2026-01-21 11:57:50
The mastodonapp.uk site
View DetailsLast updated 2026-01-04 11:11:50
The database service storing appropriate content for the service
Last updated 2026-01-11 14:33:04
Handles the processing of content both internally to our server as well as communicating with remote servers
Last updated 2025-12-31 03:41:29
Storage for all videos, pictures and other content on the site
Last updated 2026-01-04 11:11:47
Used to handle delivery of e-mails to users
Last updated 2026-01-04 11:11:51
Search capability for MastodonApp.UK
Last updated 2026-01-21 11:57:52
The Universeodon public website
View DetailsLast updated 2026-01-12 19:05:24
Universeodon's Database
Last updated 2026-01-17 14:31:14
The Universeodon Queue and content processing service.
Last updated 2026-01-09 10:33:34
Universeodon Media Storage
Last updated 2026-01-09 10:33:42
Universeodon's Advanced / full text search service.
Last updated 2026-01-09 10:33:59
Universeodon e-mail service
Last updated 2025-11-18 13:08:05
The ActivityPub relay hosted on relay.universeodon.com
Last updated 2024-09-02 18:20:52
Located in the London Region | Legacy Server
Last updated 2025-12-31 00:37:34
Located in the France Region
Last updated 2024-08-26 22:02:14
Located in the London Region
We will be re-building our full text search infrastructure which will result in a short period where there will be no full text search results or the results will be limited.
The current image handling for both MastodonAppUK and Universeodon depend on ImageMagic which is being deprecated in a future version of Mastodon with LibVips being the new engine we should be using. We will need to install and configure LibVips and switch Mastodon over to using it as part of this maintenance.
We do not expect there to be any impact to our community during this time and the maintenance will be performed in a way which will minimise any risk for disruption.
We believe the significant increase in scale combined with updating settings on the Cloudflare CDN for Universeodon has helped to remove bot / spam traffic as well as increase capacity for our genuine users. We will be continuing to monitor over the longer term.
We have continued working overnight to try to come to a resolution for this issue, however have been unable to do so despite significant scaling and testing. Further investigation has to unfortunately be paused until this coming Saturday at which point we will re-investigate. The site has been primarily offline during this time and is likely to continue to be primarily offline during peak times.
We are continuing to see intermittent and significant outages on Universeodon. We're currently trying to pinpoint the root cause, however this is proving challenging.
The KbinApp Service has been retired.
We are aware of a major issue with the Kbinapp site. We have been looking into this issue for the last few days. This is a retrospective incident update.
Retroactive Close
The majority of the latency once the site has been loaded is now resolved. We still have further components to migrate which will (we expect) further speed up page loading.
Due to distance between the web tier that users are accessing and the database and other components behind the scenes there is currently a significantly increased latency across the Universeodon website. We are working to migrate the web tier onto new infrastructure which should be on a more local and lower latency network.
We have been able to remove the majority of the load from the database however we are seeing other issues causing intermittent outages.
We believe the intermittent outages should now be resolved after moving the web tier to a server more geographically practical with an improved connection. We are still seeing an increase in errors however believe this is related to the latency issues which are yet to be resolved.
Due to database capacity issues as a result of an earlier failure in one of our underlying components, there are intermittent outages due to the database being unable to take the extra load. We are working to mitigate this issue.
Queues have returned pretty much to normal now. We will continue monitoring and a migration is planned where we will be able to better and more efficiently scale things.
One of the components that helps manage load to our database server has failed and as a result connections are starting to overwhelm the database itself. We're continuing to monitor the situation and are seeing improvements with the ingress queue however the internal queues and other queues are degrading further at this time.
We are seeing major delays to content processing on Unvierseodon.com - We are working to scale up additional capacity at this time to help process the queues quickly.