All systems are operational.
The latest status updates from the team. Updates provided on known and ongoing incidents.
The main website for the ATLAS Media Group Team
The ATLAS Media Group Ltd. Blog Platform
Service which hosts static content across a number of our parked and inactive domains.
The primary billing panel for the Superior Networks clients.
The VPS Control panel for Superior Networks Customers.
The main Superior Networks website.
Our servers in the French location.
Our new London Region for Superior Networks
The mastodonapp.uk site
The database service storing appropriate content for the service
Handles the processing of content both internally to our server as well as communicating with remote servers
Storage for all videos, pictures and other content on the site
Used to handle delivery of e-mails to users
Search capability for MastodonApp.UK
The Universeodon public website
Universeodon's Database
The Universeodon Queue and content processing service.
Universeodon Media Storage
Universeodon's Advanced / full text search service.
Universeodon e-mail service
The ActivityPub relay hosted on relay.universeodon.com
Located in the London Region | Legacy Server
Located in the France Region
Located in the London Region
We need to perform routine maintenance to our physical hardware located within the Redditch Data center. As part of this we will need to take all services offline for a short amount of time while we apply system and security updates to our shared storage pool and restart the underlying host. We will also be performing patching and upgrades to our application hosts during this time and will be failing over our applications across the nodes in the environment.
We expect the maintenance itself to take approx 3 hours with a short outage of up to 30 mins throughout this while we take the environment offline for full system restarts and hardware improvements.
No incidents reported.
No incidents reported.
No incidents reported.
No incidents reported.
No incidents reported.
We believe the significant increase in scale combined with updating settings on the Cloudflare CDN for Universeodon has helped to remove bot / spam traffic as well as increase capacity for our genuine users. We will be continuing to monitor over the longer term.
We have continued working overnight to try to come to a resolution for this issue, however have been unable to do so despite significant scaling and testing. Further investigation has to unfortunately be paused until this coming Saturday at which point we will re-investigate. The site has been primarily offline during this time and is likely to continue to be primarily offline during peak times.
We are continuing to see intermittent and significant outages on Universeodon. We're currently trying to pinpoint the root cause, however this is proving challenging.
The KbinApp Service has been retired.
We are aware of a major issue with the Kbinapp site. We have been looking into this issue for the last few days. This is a retrospective incident update.
Retroactive Close
The majority of the latency once the site has been loaded is now resolved. We still have further components to migrate which will (we expect) further speed up page loading.
Due to distance between the web tier that users are accessing and the database and other components behind the scenes there is currently a significantly increased latency across the Universeodon website. We are working to migrate the web tier onto new infrastructure which should be on a more local and lower latency network.
We have been able to remove the majority of the load from the database however we are seeing other issues causing intermittent outages.
We believe the intermittent outages should now be resolved after moving the web tier to a server more geographically practical with an improved connection. We are still seeing an increase in errors however believe this is related to the latency issues which are yet to be resolved.
Due to database capacity issues as a result of an earlier failure in one of our underlying components, there are intermittent outages due to the database being unable to take the extra load. We are working to mitigate this issue.