Some systems are experiencing issues.
The latest status updates from the team. Updates provided on known and ongoing incidents.
The main website for the ATLAS Media Group Team
The ATLAS Media Group Ltd. Blog Platform
Service which hosts static content across a number of our parked and inactive domains.
The primary billing panel for the Superior Networks clients.
The VPS Control panel for Superior Networks Customers.
The main Superior Networks website.
Our servers in the French location.
Our new London Region for Superior Networks
The mastodonapp.uk site
The database service storing appropriate content for the service
Handles the processing of content both internally to our server as well as communicating with remote servers
Storage for all videos, pictures and other content on the site
Used to handle delivery of e-mails to users
Search capability for MastodonApp.UK
The Universeodon public website
Universeodon's Database
The Universeodon Queue and content processing service.
Universeodon Media Storage
Universeodon's Advanced / full text search service.
Universeodon e-mail service
The ActivityPub relay hosted on relay.universeodon.com
Located in the London Region | Legacy Server
Located in the France Region
Located in the London Region
No incidents reported.
No incidents reported.
No incidents reported.
Networking has now been restored. We will look into why restarted of the router is wiping config, as this is not intended behaviour and was not due to software upgrades.
We have identified an issue whereby our network routers are purging config on restarts which is not expected behaviour. We are working to restore the network now on our 3rd host.
Networking is now fully restored on the host that had failed. We will investigate exactly what caused this, however we have confirmed human error was partially to blame with regards to the delays in getting the service restored.
Networking has now been restored as far as we can see and we are monitoring to ensure all services come online fully.
It looks like there has been a partial corruption of configuration files within the router that is currently not coming online and connecting to the internet properly. We are continuing to look into this to see if we can get things back online ASAP.
As part of emergent maintenance due to another ongoing issue, we have lost the ability to connect to the networking within one of our hosts, this is currently impacting both Universeodon and MastodonApp
Service was previously restored. Historic update.
We managed to increase the resources allocated to the router and restore the networking issues that surfaced. We will resume work on scaling the service tomorrow.
We are going to need to increase the CPU capacity and memory capacity on the router within our 3rd dedicated host, this is going to involve partial outages to MastodonApp.UK (Loosing a single server though should not really be impacted due to non peak time) and Universeodon's ability to post, serve media and loss of 1 of the 2 web servers. This should take no longer than 15 mins this time.
We are continuing to see intermittent issues with the service. We had restored service earlier, however it appears to be non functional again. We are continuing to investigate.
We have identified an issue with the content processing which is resulting in a full outage. New content is being queued but not processed at this time.
No incidents reported.
No incidents reported.