All systems are operational.
The latest status updates from the team. Updates provided on known and ongoing incidents.
The main website for the ATLAS Media Group Team
The ATLAS Media Group Ltd. Blog Platform
Service which hosts static content across a number of our parked and inactive domains.
The primary billing panel for the Superior Networks clients.
The VPS Control panel for Superior Networks Customers.
The main Superior Networks website.
Our servers in the French location.
Our new London Region for Superior Networks
The mastodonapp.uk site
The database service storing appropriate content for the service
Handles the processing of content both internally to our server as well as communicating with remote servers
Storage for all videos, pictures and other content on the site
Used to handle delivery of e-mails to users
Search capability for MastodonApp.UK
The Universeodon public website
Universeodon's Database
The Universeodon Queue and content processing service.
Universeodon Media Storage
Universeodon's Advanced / full text search service.
Universeodon e-mail service
The ActivityPub relay hosted on relay.universeodon.com
Located in the London Region | Legacy Server
Located in the France Region
Located in the London Region
We need to perform routine maintenance to our physical hardware located within the Redditch Data center. As part of this we will need to take all services offline for a short amount of time while we apply system and security updates to our shared storage pool and restart the underlying host. We will also be performing patching and upgrades to our application hosts during this time and will be failing over our applications across the nodes in the environment.
We expect the maintenance itself to take approx 3 hours with a short outage of up to 30 mins throughout this while we take the environment offline for full system restarts and hardware improvements.
No incidents reported.
No incidents reported.
Changes have been updated on our configuration and infrastructure. Queue processing time is now back to normal.
We're seeing performance issues with our content processing service resulting in around a 1 hour delay on incoming posts. We're investigating the issue.
No incidents reported.
No incidents reported.
We are now confident that full service has been restored.
I've made a further fix to our underlying infrastructure and believe I've managed to rectify the intermittent connectivity fault. I still need to resolve issues with a large number of members home timelines but that should be a lot smoother now this issue is resolved.
Universeodon is partially operational at this time. We are still seeing intermittent issues where the root cause remains unclear. Due to a series of other urgent issues that have come up I've not yet had time to fully troubleshoot the issues but will look to get this intermittent outage issue resolved ASAP.
Universeodon.com continues to have major disruption and ongoing issues. We have had to remove the corrupted redis database which has resulted in any sidekiq / content processing data being lost which we expect to be almost no data, however this has also resulted in some feeds such as home feeds being lost and needing re-creation. We're running into major issues when we try to regenerate the home feeds at this time and do not have capacity to continue working on the issue right now.
We have been able to fully restore MastodonApp.UK to normal operations. Unfortunately we're having much bigger issues when it comes to getting Universeodon.com operational due to a corrupted component (Redis) which is currently resulting in a full service outage while we look to minimise the data corruption issues there.
We are seeing outages across our compute cluster. We are unsure what the root cause of the issue is and are currently investigating.
No incidents reported.