ATLAS Media Group Status Page

Some systems are experiencing issues.

ATLAS Media Group Status Page

Real time updates from the ATLAS Media Group portfolio

  • Main Website

    Last updated 2025-11-18 15:54:15

    Operational

    The main website for the ATLAS Media Group Team

  • Blog

    Last updated 2025-11-18 15:54:15

    Operational

    The ATLAS Media Group Ltd. Blog Platform

  • Domain Parking Service

    Last updated 2025-11-18 15:54:16

    Operational

    Service which hosts static content across a number of our parked and inactive domains.

2 Incidents
  • Billing Panel

    Last updated 2025-11-18 15:54:14

    Operational

    The primary billing panel for the Superior Networks clients.

  • VPS Control Panel

    Last updated 2025-11-18 15:54:13

    The VPS Control panel for Superior Networks Customers.

  • Main Website

    Last updated 2025-11-18 15:54:12

    Operational

    The main Superior Networks website.

  • French Region

    Last updated 2025-12-31 00:37:32

    Our servers in the French location. These servers are - Eggplant

  • London Region

    Last updated 2025-02-16 19:03:50

    Operational

    Our new London Region for Superior Networks

  • Germany Region

    Last updated 2025-02-16 19:03:50

    Operational

    The Superior Networks German region

11 Incidents
  • MastodonApp.UK Website

    Last updated 2026-01-11 14:33:05

    The mastodonapp.uk site

    View Details
  • MastodonAppUK Database Service

    Last updated 2026-01-04 11:11:50

    The database service storing appropriate content for the service

  • MastodonAppUK Queue & Content Processing Service

    Last updated 2026-01-11 14:33:04

    Handles the processing of content both internally to our server as well as communicating with remote servers

  • MastodonAppUK Media Storage

    Last updated 2025-12-31 03:41:29

    Operational

    Storage for all videos, pictures and other content on the site

  • MastodonAppUK E-Mail Service

    Last updated 2026-01-04 11:11:47

    Operational

    Used to handle delivery of e-mails to users

  • MastodonAppUK Advanced / Full Text Search

    Last updated 2026-01-04 11:11:51

    Search capability for MastodonApp.UK

4 Incidents
  • Universeodon Website

    Last updated 2026-01-12 19:05:25

    The Universeodon public website

    View Details
  • Universeodon Database

    Last updated 2026-01-12 19:05:24

    Operational

    Universeodon's Database

  • Universeodon Queue & Content Processing Service

    Last updated 2026-01-17 14:31:14

    The Universeodon Queue and content processing service.

  • Universeodon Media Storage

    Last updated 2026-01-09 10:33:34

    Operational

    Universeodon Media Storage

  • Universeodon Advanced Search

    Last updated 2026-01-09 10:33:42

    Universeodon's Advanced / full text search service.

  • Universeodon E-Mail Service

    Last updated 2026-01-09 10:33:59

    Operational

    Universeodon e-mail service

  • Universeodon Relay

    Last updated 2025-11-18 13:08:05

    The ActivityPub relay hosted on relay.universeodon.com

1 Incident
  • DB04 Server

    Last updated 2024-09-02 18:20:52

    Operational

    Located in the London Region | Legacy Server

  • DB05 Server

    Last updated 2025-12-31 00:37:34

    Located in the France Region

  • DB06 Server

    Last updated 2024-08-26 22:02:14

    Operational

    Located in the London Region

Planned Maintenance

  • Universeodon - Full Text Search Migration

    11 hours ago —
    Affected Components: Universeodon Advanced Search
    In Progress

    We will be re-building our full text search infrastructure which will result in a short period where there will be no full text search results or the results will be limited.

  • MastodonAppUK & Universeodon - LibVips Switch

    4 days from now —
    Affected Components: MastodonApp.UK Website, MastodonAppUK Queue & Content Processing Service, Universeodon Website and Universeodon Queue & Content Processing Service
    Upcoming

    The current image handling for both MastodonAppUK and Universeodon depend on ImageMagic which is being deprecated in a future version of Mastodon with LibVips being the new engine we should be using. We will need to install and configure LibVips and switch Mastodon over to using it as part of this maintenance.

    We do not expect there to be any impact to our community during this time and the maintenance will be performed in a way which will minimise any risk for disruption.

  • MastodonAppUK - Database Migration

    5 days from now —
    Affected Components: MastodonAppUK Database Service, MastodonApp.UK Website and MastodonAppUK Queue & Content Processing Service
    Upcoming

    We will be performing maintenance to switch our Database server from the legacy server cluster to our new server cluster. As part of this we will need to take the site offline for a short amount of time to facilitate the switch over to our new server infrastructure.

    We expect the outage itself to last no more than approx 45 mins and will do what we can to minimise the disruption.

Past Incidents

No incidents reported.

No incidents reported.

No incidents reported.

No incidents reported.

Fixed

Fixed

11 months ago —

From what we can now see the service is stable and the site is operating as expected. Our improved monitoring will continue to look and detect any issues with the service as we move forward.

Watching

11 months ago —

We continue to monitor the situation, we did have an issue where our content processing for MastodonApp.UK fully locked up and froze.

We will plan to do the other essential maintenance now tomorrow evening as it's unlikely we will see sufficient service stability to want to start further works tonight.

Watching

11 months ago —

We have now restored full service on all our sites and are continuing to monitor.

We will shortly need to perform further disruptive maintenance in order to resolve a critical issue however expect the disruption to be significantly shorter this time.

Investigating

11 months ago —

We're now seeing major disruption across all sites due to an issue with the host running our underlying database servers. We believe this may be due to the increased load due to MastodonApp content processing catching up but is impacting MastodonApp.UK, Universeodon.com and Pixelfedapp.uk

Watching

11 months ago —

We have now restored full service, it appears our final issue resided with our Redis environment and for some reason we ran into an ongoing issue where some containers are unable to access the network until the core router on the server has been restarted, we're unsure as to why this happens but is a known issue with our current infrastructure deployment.

We're continuing to monitor the site and errors at this time, our external monitoring is showing green across the board and we will continue to observe the situation to ensure there are no further residual issues.

Investigating

11 months ago —

Universeodon content processing should now be back to capacity, we need to revert some of the manual changes we made before we call that complete.

MastodonApp.UK continues to experience issues, while the data migration is complete we're running into major issues restoring access to our web tier, we're working to resolve the issue at this time.

Watching

11 months ago —

The Universeodon relay is now back online and serving requests. We are still working to restore access to MastodonApp.UK

We are also currently seeing issues again with content processing on Universeodon.com, we are working to resolve these issues at this time.

Watching

11 months ago —

Content processing for Universeodon.com has now caught up fully and we're continuing to monitor for any errors while the data migration continues to restore normal capabilities.

The MastodonApp.UK site and Universeodon relay continue to be offline as the data migration is taking considerably longer than expected. We are hopeful that once one of the 4 processes running to move the required data onto their new respective servers completes that we will start to see a performance improvement and the others will be quick to follow. Apologies for the continued outage which we understand is not ideal.

Identified

11 months ago —

We have started to scale up content processing for Universeodon.com on one of our servers which has previously had issues, we are monitoring the failures closely to ensure there are no spikes in failures that may cause data loss or disruption.

The MastodonAppUK Outage and Universeodon relay outage is taking considerably longer for the data migration to complete than we had hoped, we are continuing to monitor and will restore service as soon as we can.

11 months ago —

There is ongoing disruption to both Universeodon and MastodonApp.UK and our team are working to resolve these issues.

MastodonApp.UK is currently disrupted due to semi-planned maintenance to resolve issues with our underlying hosts and capacity which is currently constrained and requires re-work to resolve, we are actively working to resolve these capacity issues and bring the service fully online. Universeodon.com has been accidentality impacted due to issues with the sites content processing configuration and a lack of content processing capacity. We're currently running at a significantly degraded level of capacity on the Universeodon processing capacity. We are working as quickly as possible to bring everything online.

No incidents reported.

No incidents reported.