All systems are operational.
The latest status updates from the team. Updates provided on known and ongoing incidents.
The main website for the ATLAS Media Group Team
The ATLAS Media Group Ltd. Blog Platform
Service which hosts static content across a number of our parked and inactive domains.
The primary billing panel for the Superior Networks clients.
The VPS Control panel for Superior Networks Customers.
The main Superior Networks website.
Our servers in the French location.
Our new London Region for Superior Networks
The mastodonapp.uk site
The database service storing appropriate content for the service
Handles the processing of content both internally to our server as well as communicating with remote servers
Storage for all videos, pictures and other content on the site
Used to handle delivery of e-mails to users
Search capability for MastodonApp.UK
The Universeodon public website
Universeodon's Database
The Universeodon Queue and content processing service.
Universeodon Media Storage
Universeodon's Advanced / full text search service.
Universeodon e-mail service
The ActivityPub relay hosted on relay.universeodon.com
Located in the London Region | Legacy Server
Located in the France Region
Located in the London Region
We need to perform routine maintenance to our physical hardware located within the Redditch Data center. As part of this we will need to take all services offline for a short amount of time while we apply system and security updates to our shared storage pool and restart the underlying host. We will also be performing patching and upgrades to our application hosts during this time and will be failing over our applications across the nodes in the environment.
We expect the maintenance itself to take approx 3 hours with a short outage of up to 30 mins throughout this while we take the environment offline for full system restarts and hardware improvements.
No incidents reported.
No incidents reported.
No incidents reported.
We narrowed the issue to DB05 which both services use which appeared to be unavailable at the time. It is unclear why the DB server was unreachable at this time and we will be looking to re-build our DB infrastructure in the near future to mitigate any future issues of this kind.
Monitoring has detected the ATLAS Blog and Superior Networks Billing panel have gone offline, we are investigating.
No incidents reported.
No incidents reported.
All systems operational.
The issue appears to be the result of connectivity and authentication issue with our database, further investigation will be required later today to see if we can find a root cause beyond this. The site is now back online and we continue to monitor for any further issues. Due to the extended downtime and issues we are aware that some content may not be processed now due to the limits on our content processing and there may be delays or missing federated content in addition to this due to the 7 hour outage.
We are investigating an outage on MastodonApp UK which appears to have been offline since 02:48AM UK Time today.