ATLAS Media Group Status Page

Some systems are experiencing issues.

ATLAS Media Group Status Page

The latest status updates from the team. Updates provided on known and ongoing incidents.

Planned maintenance

  • We need to perform routine maintenance to our physical hardware located within the Redditch Data center. As part of this we will need to take all services offline for a short amount of time while we apply system and security updates to our shared storage pool and restart the underlying host. We will also be performing patching and upgrades to our application hosts during this time and will be failing over our applications across the nodes in the environment.

    We expect the maintenance itself to take approx 3 hours with a short outage of up to 30 mins throughout this while we take the environment offline for full system restarts and hardware improvements.

    Affected Components: VPS Control Panel, Universeodon Database, Universeodon Queue & Content Processing Service, Universeodon Website, Universeodon Relay, Billing Panel, Blog, MastodonApp.UK Website, MastodonAppUK Database Service and MastodonAppUK Queue & Content Processing Service

Past incidents

No incidents reported.

No incidents reported.

No incidents reported.

Fixed

9 months ago

Service was restored a couple of hours after the incident started.

Watching

9 months ago

The gateway restarted itself once it detected it had locked up after about an hour. It looks like something caused it's memory to go to 100% and CPU to pin at 100% and it went down hill from there. I've pulled diagnostics off the host to share with the vendor to get to a root cause. Content processing is catching up but all systems should now be operational. We will continue to monitor over the next couple of days.

Investigating

9 months ago

We are still waiting on an update from our network and service provider. We think it is likely isolated to just our equipment again which is not ideal, we had hoped that the previous stability issues were fully resolved but it does appear that this is no longer the case.

Reported

9 months ago

We're currently seeing disruption to our Redditch data centre connectivity. This appeared to start as just DNS related issues but the entire site is now unreachable from our remote team. We're raising an issue with the provider at this time and will update you ASAP.

No incidents reported.

No incidents reported.

No incidents reported.