Some systems are experiencing issues.
The latest status updates from the team. Updates provided on known and ongoing incidents.
The main website for the ATLAS Media Group Team
The ATLAS Media Group Ltd. Blog Platform
Service which hosts static content across a number of our parked and inactive domains.
The primary billing panel for the Superior Networks clients.
The VPS Control panel for Superior Networks Customers.
The main Superior Networks website.
Our servers in the French location.
Our new London Region for Superior Networks
The mastodonapp.uk site
The database service storing appropriate content for the service
Handles the processing of content both internally to our server as well as communicating with remote servers
Storage for all videos, pictures and other content on the site
Used to handle delivery of e-mails to users
Search capability for MastodonApp.UK
The Universeodon public website
Universeodon's Database
The Universeodon Queue and content processing service.
Universeodon Media Storage
Universeodon's Advanced / full text search service.
Universeodon e-mail service
The ActivityPub relay hosted on relay.universeodon.com
Located in the London Region | Legacy Server
Located in the France Region
Located in the London Region
We need to perform routine maintenance to our physical hardware located within the Redditch Data center. As part of this we will need to take all services offline for a short amount of time while we apply system and security updates to our shared storage pool and restart the underlying host. We will also be performing patching and upgrades to our application hosts during this time and will be failing over our applications across the nodes in the environment.
We expect the maintenance itself to take approx 3 hours with a short outage of up to 30 mins throughout this while we take the environment offline for full system restarts and hardware improvements.
No incidents reported.
No incidents reported.
Service health was restored.
The gateway has finally become responsive again, it looks like the CPU and load averages were maxed out causing the processes to crash, we're monitoring the gateway at this time and have restored access to both sites and re-enabled content processing.
I've managed to get some access into the network despite the router itself being pretty much entirely unresponsive. I am hoping to remotely reboot the device as soon as I can gain access via the cluster which will hopefully start to restore functionality.
We have once again lost network access to our gateway device. We are working to see if there is anything we're able to do to restore access at this time.
We've had a lot of issues throughout the day with connectivity between our new DC site and our legacy sites which has resulted in our content processing struggling to process in a timely manner. In the case of MastodonAppUK we're now mostly back on track though had earlier issues where almost all jobs failed and needed to be re-tried which skewed our data. Universeodon.com still has around 75k ingest jobs to run which are slowly being processed but again are having connectivity related issues due to issues with our network hardware and connectivity issues with our legacy environment.
Our network gateway has been restarted by the on-site team. We did run into some issues when the site came back online due to the volume of traffic being generated through the content federation and federation updates, we've scaled back some of the content processing for the time being to try to keep the site running stable.
We have agreed with the hardware vendor to return this model of hardware and will be ordering and replacing it with a more powerful version which we hope will operate with greater stability.
We lost connectivity to our gateway device overnight. We are waiting for our on site team to physically restart the device. Apologies.
No incidents reported.
No incidents reported.
No incidents reported.
No incidents reported.