Some systems are experiencing issues.
Real time updates from the ATLAS Media Group portfolio
Last updated 2025-11-18 15:54:15
The main website for the ATLAS Media Group Team
Last updated 2025-11-18 15:54:15
The ATLAS Media Group Ltd. Blog Platform
Last updated 2025-11-18 15:54:16
Service which hosts static content across a number of our parked and inactive domains.
Last updated 2025-11-18 15:54:14
The primary billing panel for the Superior Networks clients.
Last updated 2025-11-18 15:54:13
The VPS Control panel for Superior Networks Customers.
Last updated 2025-11-18 15:54:12
The main Superior Networks website.
Last updated 2025-12-31 00:37:32
Our servers in the French location. These servers are - Eggplant
Last updated 2025-02-16 19:03:50
Our new London Region for Superior Networks
Last updated 2025-02-16 19:03:50
The Superior Networks German region
Last updated 2026-01-11 14:33:05
The mastodonapp.uk site
View DetailsLast updated 2026-01-04 11:11:50
The database service storing appropriate content for the service
Last updated 2026-01-11 14:33:04
Handles the processing of content both internally to our server as well as communicating with remote servers
Last updated 2025-12-31 03:41:29
Storage for all videos, pictures and other content on the site
Last updated 2026-01-04 11:11:47
Used to handle delivery of e-mails to users
Last updated 2026-01-04 11:11:51
Search capability for MastodonApp.UK
Last updated 2026-01-12 19:05:25
The Universeodon public website
View DetailsLast updated 2026-01-12 19:05:24
Universeodon's Database
Last updated 2026-01-12 19:05:22
The Universeodon Queue and content processing service.
Last updated 2026-01-09 10:33:34
Universeodon Media Storage
Last updated 2026-01-09 10:33:42
Universeodon's Advanced / full text search service.
Last updated 2026-01-09 10:33:59
Universeodon e-mail service
Last updated 2025-11-18 13:08:05
The ActivityPub relay hosted on relay.universeodon.com
Last updated 2024-09-02 18:20:52
Located in the London Region | Legacy Server
Last updated 2025-12-31 00:37:34
Located in the France Region
Last updated 2024-08-26 22:02:14
Located in the London Region
We will be re-building our full text search infrastructure which will result in a short period where there will be no full text search results or the results will be limited.
The current image handling for both MastodonAppUK and Universeodon depend on ImageMagic which is being deprecated in a future version of Mastodon with LibVips being the new engine we should be using. We will need to install and configure LibVips and switch Mastodon over to using it as part of this maintenance.
We do not expect there to be any impact to our community during this time and the maintenance will be performed in a way which will minimise any risk for disruption.
We will be performing a migration and configuration change to support moving our Redis server to the new infrastructure setup. As part of this we will need to take the site offline for a short period of time to switch over and ensure no data is lost.
We will be performing maintenance to switch our Database server from the legacy server cluster to our new server cluster. As part of this we will need to take the site offline for a short amount of time to facilitate the switch over to our new server infrastructure.
We expect the outage itself to last no more than approx 45 mins and will do what we can to minimise the disruption.
All services now restored.
We're running into a lot of issues getting our storage server to re-connect to the network as well as our second app server, until these are fully online we won't be able to get service restored. We're working as fast as we can to bring everything back online. Apologies for the delay.
The changes should now be complete, we're working to get the servers re-connected and operational as the second server is having some issues with network connectivity. Once this is complete the site should be restored. We're working as fast as we can to get everything operational.
Getting the new gateway operational is taking a bit longer than we expected. We're now hoping to get everything restored by 15:00 UTC. Apologies for the delay.
The upgrades to our storage server have completed and all is operational there now. We're monitoring it to ensure it remains stable and will shortly be powering down our gateway to replace it with the new one.
We have taken the time to also complete the cable adjustments while the server was upgrading so we hope that once the gateway switch is complete and everything is back up and running there that we should have all systems operational with relative ease.
We're currently performing a software update to our existing gateway device to ensure the new one and the old one can run the latest firmware and that there are no issues with the move.
Maintenance is now under way and we've shut down our application servers.
The first step now for us is to apply the relevant updates to our underlying storage server, we can't do this while the applications are running easily without risking issues with the VM's access to the underlying storage so we're working through this now. Once that is complete we need to swap out the gateway device which has been causing us significant issues over the last couple of months.
We will later also need to make some cabling changes however this should all be on our APP-2 server and we should be able to get the site operational before we make these changes, it will impact our ability to run content processing but it shouldn't cause further site outages.
We will be performing essential maintenance at our Redditch Data Center location which will result in the outage of MastodonAppUK and Universeodon - We expect the outage to last between 13:35 UTC and 14:35 UTC. This notice will be updated as appropriate.
Service health was restored.
The gateway has finally become responsive again, it looks like the CPU and load averages were maxed out causing the processes to crash, we're monitoring the gateway at this time and have restored access to both sites and re-enabled content processing.
I've managed to get some access into the network despite the router itself being pretty much entirely unresponsive. I am hoping to remotely reboot the device as soon as I can gain access via the cluster which will hopefully start to restore functionality.
We have once again lost network access to our gateway device. We are working to see if there is anything we're able to do to restore access at this time.
We've had a lot of issues throughout the day with connectivity between our new DC site and our legacy sites which has resulted in our content processing struggling to process in a timely manner. In the case of MastodonAppUK we're now mostly back on track though had earlier issues where almost all jobs failed and needed to be re-tried which skewed our data. Universeodon.com still has around 75k ingest jobs to run which are slowly being processed but again are having connectivity related issues due to issues with our network hardware and connectivity issues with our legacy environment.
Our network gateway has been restarted by the on-site team. We did run into some issues when the site came back online due to the volume of traffic being generated through the content federation and federation updates, we've scaled back some of the content processing for the time being to try to keep the site running stable.
We have agreed with the hardware vendor to return this model of hardware and will be ordering and replacing it with a more powerful version which we hope will operate with greater stability.
We lost connectivity to our gateway device overnight. We are waiting for our on site team to physically restart the device. Apologies.