Some systems are experiencing issues.
The latest status updates from the team. Updates provided on known and ongoing incidents.
The main website for the ATLAS Media Group Team
The ATLAS Media Group Ltd. Blog Platform
Service which hosts static content across a number of our parked and inactive domains.
The primary billing panel for the Superior Networks clients.
The VPS Control panel for Superior Networks Customers.
The main Superior Networks website.
Our servers in the French location.
Our new London Region for Superior Networks
The mastodonapp.uk site
The database service storing appropriate content for the service
Handles the processing of content both internally to our server as well as communicating with remote servers
Storage for all videos, pictures and other content on the site
Used to handle delivery of e-mails to users
Search capability for MastodonApp.UK
The Universeodon public website
Universeodon's Database
The Universeodon Queue and content processing service.
Universeodon Media Storage
Universeodon's Advanced / full text search service.
Universeodon e-mail service
The ActivityPub relay hosted on relay.universeodon.com
Located in the London Region | Legacy Server
Located in the France Region
Located in the London Region
We need to perform routine maintenance to our physical hardware located within the Redditch Data center. As part of this we will need to take all services offline for a short amount of time while we apply system and security updates to our shared storage pool and restart the underlying host. We will also be performing patching and upgrades to our application hosts during this time and will be failing over our applications across the nodes in the environment.
We expect the maintenance itself to take approx 3 hours with a short outage of up to 30 mins throughout this while we take the environment offline for full system restarts and hardware improvements.
No incidents reported.
No incidents reported.
No incidents reported.
All services now restored.
We're running into a lot of issues getting our storage server to re-connect to the network as well as our second app server, until these are fully online we won't be able to get service restored. We're working as fast as we can to bring everything back online. Apologies for the delay.
The changes should now be complete, we're working to get the servers re-connected and operational as the second server is having some issues with network connectivity. Once this is complete the site should be restored. We're working as fast as we can to get everything operational.
Getting the new gateway operational is taking a bit longer than we expected. We're now hoping to get everything restored by 15:00 UTC. Apologies for the delay.
The upgrades to our storage server have completed and all is operational there now. We're monitoring it to ensure it remains stable and will shortly be powering down our gateway to replace it with the new one.
We have taken the time to also complete the cable adjustments while the server was upgrading so we hope that once the gateway switch is complete and everything is back up and running there that we should have all systems operational with relative ease.
We're currently performing a software update to our existing gateway device to ensure the new one and the old one can run the latest firmware and that there are no issues with the move.
Maintenance is now under way and we've shut down our application servers.
The first step now for us is to apply the relevant updates to our underlying storage server, we can't do this while the applications are running easily without risking issues with the VM's access to the underlying storage so we're working through this now. Once that is complete we need to swap out the gateway device which has been causing us significant issues over the last couple of months.
We will later also need to make some cabling changes however this should all be on our APP-2 server and we should be able to get the site operational before we make these changes, it will impact our ability to run content processing but it shouldn't cause further site outages.
We will be performing essential maintenance at our Redditch Data Center location which will result in the outage of MastodonAppUK and Universeodon - We expect the outage to last between 13:35 UTC and 14:35 UTC. This notice will be updated as appropriate.
No incidents reported.
No incidents reported.
No incidents reported.