Some systems are experiencing issues.
The latest status updates from the team. Updates provided on known and ongoing incidents.
The main website for the ATLAS Media Group Team
The ATLAS Media Group Ltd. Blog Platform
Service which hosts static content across a number of our parked and inactive domains.
The primary billing panel for the Superior Networks clients.
The VPS Control panel for Superior Networks Customers.
The main Superior Networks website.
Our servers in the French location.
Our new London Region for Superior Networks
The mastodonapp.uk site
The database service storing appropriate content for the service
Handles the processing of content both internally to our server as well as communicating with remote servers
Storage for all videos, pictures and other content on the site
Used to handle delivery of e-mails to users
Search capability for MastodonApp.UK
The Universeodon public website
Universeodon's Database
The Universeodon Queue and content processing service.
Universeodon Media Storage
Universeodon's Advanced / full text search service.
Universeodon e-mail service
The ActivityPub relay hosted on relay.universeodon.com
Located in the London Region | Legacy Server
Located in the France Region
Located in the London Region
We need to perform routine maintenance to our physical hardware located within the Redditch Data center. As part of this we will need to take all services offline for a short amount of time while we apply system and security updates to our shared storage pool and restart the underlying host. We will also be performing patching and upgrades to our application hosts during this time and will be failing over our applications across the nodes in the environment.
We expect the maintenance itself to take approx 3 hours with a short outage of up to 30 mins throughout this while we take the environment offline for full system restarts and hardware improvements.
No incidents reported.
No incidents reported.
No incidents reported.
No incidents reported.
No incidents reported.
We are confident that full service is restored. For the time being we are not reactivating the CDN for MastodonAppUK and Universeodon.com as initial feedback suggests the performance is better without the CDN. Media and the relay will continue to route via the CDN.
Monitoring detects that all services have been restored and Cloudflare report the majority of their systems are now operational. We've had to re-enable the Cloudflare proxy in front of the relay as it looks like some clients are not recognising the LetsEncrypt certificate being used however for the time being we're going to leave the MastodonAppUK site and Universeodon site directly connecting to our infrastructure to ensure all services fully recover.
For MastodonAppUK, Universeodon.com and the Universeodon relay we have disabled routing via the Cloudflare CDN for the time being. This should mean our sites will be online and operational though may be with increased latency for users further from the UK. We are continuing to monitor the situation.
We are unable to do a lot to mitigate these issues, if absolutely necessary we may be able to re-route our traffic away from the CDN and directly to our DC routers however this is likely to have a major performance impact for users further away from our UK based servers. We will continue to monitor the situation while Cloudflare work to remediate. You can follow the cloudflare incident here - https://www.cloudflarestatus.com/incidents/8gmgl950y3h7
We can see the issue is with Cloudflares global network and appears to be intermittent, our monitoring continues to confirm there are global outages intermittently across all of our sites which use Cloudflare as a CDN.
The issue appears to be far more widespread with issues now impacting the Universeodon relay and the Superior Networks website as well. We're also seeing outages across our media endpoints and other services. We believe this to be an issue with Cloudflare.
We're seeing an increase in 500 errors from MastodonApp.UK - We are investigating.
No incidents reported.