Some systems are experiencing issues.
The latest status updates from the team. Updates provided on known and ongoing incidents.
The main website for the ATLAS Media Group Team
The ATLAS Media Group Ltd. Blog Platform
Service which hosts static content across a number of our parked and inactive domains.
The primary billing panel for the Superior Networks clients.
The VPS Control panel for Superior Networks Customers.
The main Superior Networks website.
Our servers in the French location.
Our new London Region for Superior Networks
The mastodonapp.uk site
The database service storing appropriate content for the service
Handles the processing of content both internally to our server as well as communicating with remote servers
Storage for all videos, pictures and other content on the site
Used to handle delivery of e-mails to users
Search capability for MastodonApp.UK
The Universeodon public website
Universeodon's Database
The Universeodon Queue and content processing service.
Universeodon Media Storage
Universeodon's Advanced / full text search service.
Universeodon e-mail service
The ActivityPub relay hosted on relay.universeodon.com
Located in the London Region | Legacy Server
Located in the France Region
Located in the London Region
We need to perform routine maintenance to our physical hardware located within the Redditch Data center. As part of this we will need to take all services offline for a short amount of time while we apply system and security updates to our shared storage pool and restart the underlying host. We will also be performing patching and upgrades to our application hosts during this time and will be failing over our applications across the nodes in the environment.
We expect the maintenance itself to take approx 3 hours with a short outage of up to 30 mins throughout this while we take the environment offline for full system restarts and hardware improvements.
No incidents reported.
We have completed the Redis migration and all services are now fully restored and content processing queues are fully caught up.
Queues have now fully cleared and we're operating in real time with the wider network of servers.
Our ingest pipeline is down to running around 8 hours behind live at this time. All other queues appear to be operating as expected.
We are seeing a high error rate when interacting with our object storage endpoint especially when generating preview images for links so a large number of jobs are likely going to need to be manually re-ran.
We have restarted our content processing services which appear to have hung without any errors being recorded. We will continue to monitor the queues while they reduce. As of this update all queues with the exception of ingress are now running in real time and ingress is tracking approx 13 hours behind.
We are investigating reports of the queue service and content processing service being unresponsive.
No incidents reported.
No incidents reported.
No incidents reported.
Maintenance has been completed.
We've completed the install on APP-1 at the Redditch DC, we're in the process of applying OS updates now to the hypervisor and will commence a failover from APP-2 back to APP-1 ready to take APP-2 out of service for the same upgrade.
We have completed the first step of the works which has increased our disk capacity for our SSD backed storage at the site and confirmed all is now operational. We will shortly start work to upgrade the networking within our app servers on-site which may involve some sort outages while capacity is moved to other available nodes.