Universeodon Database Load Issues Tuesday 5th November 2024 21:55:51

We have identified major performance issues with the Universeodon Database which is currently causing upstream performance issues both to the website and content processing. Due to the ongoing US Election coverage we will delay a full resolution on this issue which would require a multi-hour outage to the site and our content processing and will continue to monitor the situation balancing the performance and access to the website with that of our other back-end resources.

Resolved

Posted 1 month ago by admin

The data migration has now completed. We're starting services back up and monitoring to see if this has resolved our issues. Further updates to follow.

Posted 2 months ago by admin

We've taken all services offline and are starting the storage migration now.

Posted 2 months ago by admin

From 15:30 UTC Today (6 November) we will be taking Universeodon offline to migrate the database storage with the expectation that this should resolve the performance issues we've started to see. This will then allow us to scale up our content processing and web tier to keep up with demand and should ultimately resolve a lot of the issues folks have been seeing. Apologies for needing to take the site down over such an active period in the world but we don't currently have a better option that will be a good experience for the Universeodon community.

Posted 2 months ago by admin