We have been able to restart the network device once again and it so far appears to be running stable. We have moved our Universeodon Redis and SideKiq content processing onto a different host within the cluster which has some slightly different physical networking properties which we hope will make it easier to deal with any future disruptions until the physical networking for the second app server is updated. Universeodon is currently online though we have a lot of content that will need processing as servers continue to retry sending us their events and updates. Apologies for the disruption, we are now awaiting a diagnostics update from Ubiquti who is the vendor for our networking hardware to identify why this has happened.
