Network Disruption - Redditch Data Centre Location Thursday 16th October 2025 23:34:19

We're currently seeing disruption to our Redditch data centre connectivity. This appeared to start as just DNS related issues but the entire site is now unreachable from our remote team. We're raising an issue with the provider at this time and will update you ASAP.

The gateway restarted itself once it detected it had locked up after about an hour. It looks like something caused it's memory to go to 100% and CPU to pin at 100% and it went down hill from there. I've pulled diagnostics off the host to share with the vendor to get to a root cause. Content processing is catching up but all systems should now be operational. We will continue to monitor over the next couple of days.

Posted 1 week ago by admin

We are still waiting on an update from our network and service provider. We think it is likely isolated to just our equipment again which is not ideal, we had hoped that the previous stability issues were fully resolved but it does appear that this is no longer the case.

Posted 1 week ago by admin