Real time service status from across the ATLAS Media Group portfolio
No incidents reported
No incidents reported
We are currently monitoring reports of the Android and IOS App for Mastodon currently being overloaded and resulting in partial outages for users of our service.
We are also currently closely monitoring our own server performance as we're seeing a significant increase in traffic.
We've completed essential maintenance which has significantly boosted the servers performance. We're continuing to monitor and will look to continue optimising the instance over the coming days and weeks.
We are now seeing substantial performance degradation to the website. As a result we're pausing new sign-up registrations until we can get to the root cause of the poor performance.
We're getting reports that a number of users are seeing performance challenges with our service. Support are actively investigating and looking to resolve these issues ASAP.
Performance has now improved, we're still running a limited registration for the time being. Please see the app announcements for further updates.
We have had to temporarily disable new user registration to the instance while we work to strengthen the infrastructure running the service. We're currently adding enhanced monitoring and looking to clean-up and optimise the instance where possible.
We've made some adjustments to the database configuration which we believe should increase the performance of the instance. We're also enhancing our monitoring of the environment to try to detect this earlier in the future.
We have identified an issue in both the French and London regions which has resulted in a temporary outage of service.
No incidents reported
No incidents reported
No incidents reported
This is a Maintenance Notification
We will need to perform a restart of the entire TF Network to allow for DB03 to be restarted. This is essential as we need to apply various updates to the DB Server.
Our VPSCP is currently experiencing network communication issues with the servers within our French and London Regions. We believe this is due to the server being hosted on 3rd party infrastructure which is currently suffering from maintenance to their core backbone. This is impacting our ability to provision additional IPV4 capacity and manage the VPS Infrastructure.
We are working to add additional IPV4 capacity to our London region, which at the current time has been fully utilised. This is preventing the deployment of some client orders. We aim to have the issue resolved within the next 1 hour.
We have been made aware that the upstream provider for our Freedom game-mode server are currently performing essential maintenance to their network backbone. As a result we're seeing significant disruption when attempting to connect from the Superior Networks Infrastructure to this 3rd party companies network. For the time being the Freedom server and dev environments hosted on MC-02 have been taken offline.
We are investigating issues impacting player connectivity to the TF Network.
We are seeing reports of poor network connectivity within our London region impacting a number of services. Support are currently troubleshooting the issue.
Upon further investigation, we believe this is being caused by certain customers trying to download / access resources that are impacted by a 3rd party's major network maintenance. We are not seeing any performance issues within our region and connectivity to other common infrastructure providers. We will continue to monitor the situation.
We have identified a major issue with the Network Bungee to the TF Network which is preventing players connecting. Urgent maintenance is currently being undertaken to resolve the issue.
We are fully satisfied that the mitigation steps put in place yesterday have stuck and the network bungee is operating as expected.
We have re-started the network bungee software. At the current time we believe the fault to be linked to some background OS Updates that were applied earlier today which included critical Java patches. We believe the restart to the network bungee resolved the issues we have been seeing with failing to connect.
No incidents reported
No incidents reported