Some systems are experiencing issues

About This Site

Real time service status from across the ATLAS Media Group portfolio

Past Incidents

26th November 2022

No incidents reported

25th November 2022

No incidents reported

24th November 2022

No incidents reported

23rd November 2022

No incidents reported

22nd November 2022

No incidents reported

21st November 2022

No incidents reported

20th November 2022

Queue Service Delay to local content processing

We've identified an issue where our internal content processing for the Mastodon App service appears to be running slow and is currently suffering from around a 30 min queue. We're working to increase our content processing to cope with this increased demand.

  • Service restored.

  • We've reduced back the scale of our queue processing due to overloading the host that we were using. The surge in compute has reduced queue length back to a more manageable duration of around 60 seconds. We'll continue to monitor over the next few hours.

  • We've significantly scaled up our content processing for the queue that is backed up (Currently by around 5 times our previous processing scale) but we're still seeing around 20-25 mins delays on content being published.

    • Queue Service Content Processing Blocked

    We've identified an issue where our content processing has ground to a halt. We've identified the issue being with a full disk due to our system logs filling up. We've cleaned up this and are in the process of restarting services.

  • We've managed to now restore full service

  • We've managed to resolve the disk issues with the content processing and are in the process of re-running a large number of jobs that had been failing. This may result in delays to content being displayed on our site and communication with the wider fediverse.

    • MastodonApp.UK Website Mastodon UK Partial Outage

    We are seeing partial outages of the Mastodon site due to exceptionally high demand. Support are working to increase server capacity to cope with this increase in demand. Some users may be unable to reliably access the site, view messages or post content.

  • We've now restored service to the application

    • 19th November 2022

    No incidents reported

    18th November 2022

    No incidents reported

    17th November 2022

    No incidents reported

    16th November 2022

    No incidents reported

    15th November 2022

    MastodonApp.UK Website Mastodon Site Outage

    The MastodonApp.UK instance is suffering from a major outage, with the entire service being offline. Support is investigating.

  • The issue has been identified and the service is fully operational again.

    • 14th November 2022

    No incidents reported