Some systems are experiencing major issues

About This Site

Real time service status from across the ATLAS Media Group portfolio

Past Incidents

7th September 2023

No incidents reported

6th September 2023

No incidents reported

5th September 2023

No incidents reported

4th September 2023

No incidents reported

3rd September 2023

Media Storage Slow Media Storage

We are aware of issues with our media storage provider where they are seeing significant network issues. We are continuing to monitor the situation.

  • Our upstream host has restored full functionality.

    • 2nd September 2023

    No incidents reported

    1st September 2023

    Database Universeodon Database Host Offline

    We have received an alert that the host that runs the Universeodon Database server is currently offline. Support are investigating. During this time the website and all services are offline.

  • We were unable to identify the root cause for the fault at this time.

  • Service appears to have self-restored. We are currently investigating for a root cause.

    • London Region Performance Issues - London Region

    We are aware of ongoing performance issues within the London Region. We believe this is the result of one of our system VPS's using high resource. We are working to move traffic off of this VPS and onto alternate hosting to free capacity within the London Region.

  • Issue was resolved, historic resolution.

    • 31st August 2023

    No incidents reported

    30th August 2023

    No incidents reported

    29th August 2023

    No incidents reported

    28th August 2023

    London Region London Region - High Load

    We are seeing high load on our London Region Servers resulting in partial and major outages of some of our services. Partial outage of the Universeodon Media Proxy, Performance issues with the Universoeodon Website, Performance Issues with the MastodonApp and Universeodon Load Balancer, Major outage TotalFreedom Forums.

  • Retroactive Close

  • Load is now coming down, services have been restored. We've managed to terminate a bad job that was using a significant amount of CPU and will look to add additional scaling to some of the specific servers handling the brunt of the load.

  • The ATLAS Blog is having performance impact and our Zabbix monitoring we believe to be partially offline resulting in false alarms currently.

    • 27th August 2023

    No incidents reported

    26th August 2023

    No incidents reported