ATLAS Media Group Status Page

Some systems are under maintenance.

ATLAS Media Group Status Page

The latest status updates from the team. Updates provided on known and ongoing incidents.

Planned maintenance

  • In progress

    We will be updating MastodonAppUK to the latest version of Mastodon. During this time there will be a short outage while we restart the web server and run the relevant migrations.

    We expect the maintenance overall to take approx 1 hour with an outage of approx 10 mins to complete the switch over.

    Affected Components: MastodonApp.UK Website, MastodonAppUK Advanced / Full Text Search, MastodonAppUK Database Service, MastodonAppUK E-Mail Service, MastodonAppUK Media Storage and MastodonAppUK Queue & Content Processing Service
    6 hours ago

    The maintenance is now underway. Due to other commitments the maintenance did start slightly later than planned. We expect the outage itself to be kept to a minimum.

  • We need to perform routine maintenance to our physical hardware located within the Redditch Data center. As part of this we will need to take all services offline for a short amount of time while we apply system and security updates to our shared storage pool and restart the underlying host. We will also be performing patching and upgrades to our application hosts during this time and will be failing over our applications across the nodes in the environment.

    We expect the maintenance itself to take approx 3 hours with a short outage of up to 30 mins throughout this while we take the environment offline for full system restarts and hardware improvements.

    Affected Components: VPS Control Panel, Universeodon Database, Universeodon Queue & Content Processing Service, Universeodon Website, Universeodon Relay, Billing Panel, Blog, MastodonApp.UK Website, MastodonAppUK Database Service and MastodonAppUK Queue & Content Processing Service

Past incidents

No incidents reported.

Fixed

3 years ago

Full service has now been restored.

Identified

3 years ago

It appears that the majority of the issue is now resolved, we are still seeing issues with DNS Resolution on the main host in the region however we continue to investigate.

Reported

3 years ago

We have identified intermittent network issues with our French region. Support are actively investigating.

3 years ago
Fixed

Fixed

3 years ago

Service has now been restored, we believe this to be related to the intermittent network issues we are seeing on the French Region.

Reported

3 years ago

Support are currently investigating a major outage. Updates to follow.

3 years ago
Fixed

Fixed

3 years ago

Service has now been restored, we believe this to be related to the intermittent network issues we are seeing on the French Region.

Reported

3 years ago

Support are currently investigating a major outage of our community website and forums for the TF Network. Updates to follow.

Fixed

3 years ago

Maintenance was completed some time ago. Incident was left open by mistake.

Reported

3 years ago

We are going to be performing essential upgrades to the TotalFreedom Panel due to issues some users are experiencing connecting. During this time the panel may be offline.

3 years ago
Fixed

Fixed

3 years ago

We have identified and resolved the issue. It appears to have been caused by OS Patching to the Database server which was not scheduled. We are putting measures in place to assure it does not happen in the future.

Reported

3 years ago

We are investigating reports of an outage of our forum suite. Updates to follow.

ATLAS Blog - Migration Activities

3 years ago
Complete

We will be transitioning the blog platform on to a more modern platform as part of the wider works we have been undertaking to support more efficient virtualization technologies within our Superior Networks infrastructure. During this time the blog will be unavailable.

No incidents reported.

No incidents reported.

No incidents reported.