ATLAS Media Group Status Page

Some systems are experiencing issues.

ATLAS Media Group Status Page

The latest status updates from the team. Updates provided on known and ongoing incidents.

Past incidents

No incidents reported.

No incidents reported.

Fixed

1 year ago

All systems fully operational.

Watching

1 year ago

We have performed restarts to fix a configuration error in our database server and restarted the streaming service, content processing is continue to catch up and is 5-10 mins behind live right now. We will continue to monitor for the rest of today.

Reported

1 year ago

There is currently a major outage on MastodonAppUK we believe caused by high load following an earlier failure of the content processing which was resolving. Support are investigating.

Fixed

1 year ago

We can confirm full service has now been restored and we're back to normal operations.

Reported

1 year ago

Our queue and content processing service experienced a processing failure around 9AM UK time today (24th Feb). This has resulted in the vast majority of content being unable to be processed and significant delays on processing. We've been made aware of the issue now and are working to restore functionality. It is expected to take a couple of hours before we're fully caught up.

No incidents reported.

No incidents reported.

Fixed

1 year ago

The performance issues appear to have stabilised and everything is running as expected now.

Watching

1 year ago

We have restarted our content processing servers which we believe had crashed in such a way that significant strain was being put on our database server causing wider impact to our database hosts. We are seeing some performance issues across both MastodonAppUK and Universeodon however are expecting this to clear up in 5-10 mins and will continue to monitor the situation.

Reported

1 year ago

We're investigating issues on MastodonAppUK, it currently appears to be database related but the root cause and resolution are unknown at this time.