The service provider for our dedicated hardware have been able to fully restore service to the machine however have identified some hardware which is failing and will require further intervention. We will look at how best to handle this and if we can migrate / mitigate this somewhat.

We are currently awaiting an update from our service provider responsible for our legacy environment. It looks like they are investigating the fault at this time. We have been unable to gain any level of access or connectivity into the host so are waiting for them to resolve these issues before we will be able to restore service.

We have isolated the issue to a single server in our legacy cluster which currently hosts a number of key services related to our Mastodon environments and the Superior Networks VPSCP.

We have been unable to connect to the server using any methods and are working to gain access to resolve the situation.

We seem to have lost connectivity with the our legacy cluster and it is no longer responding to SSH commands. We are investigating.

This is currently impacting:

• Universeodon Search
• MastodonAppUK Website
• MastodonappUK Content Processing
• MastodonAppUK Database
• Universeodon Relay