Performance has now improved, we're still running a limited registration for the time being. Please see the app announcements for further updates.

We have had to temporarily disable new user registration to the instance while we work to strengthen the infrastructure running the service. We're currently adding enhanced monitoring and looking to clean-up and optimise the instance where possible.

We've made some adjustments to the database configuration which we believe should increase the performance of the instance. We're also enhancing our monitoring of the environment to try to detect this earlier in the future.

We're getting reports that a number of users are seeing performance challenges with our service. Support are actively investigating and looking to resolve these issues ASAP.