All systems are operational.
It looks like our remote hands team rebooted the server without warning resulting in the server getting stuck in a bad boot configuration. We've repaired the configuration issue and restored service. Full service is now operational in our France region.
We are continuing to investigate the issue, it appears that remote hands overnight attempted to reboot the server without warning which has resulted in the servers configuration being in a broken state. We are working to resolve the configuration issue and expedite service recovery.
Monitoring has detected an outage of one of the servers in our French region. Support are investigating.
Incident UUID 523254f0-d3c4-47b8-a49a-2aa6693a1e00