29 Aug 2022 20:06 Europe/London: We have now completed re-running client backups which had failed earlier. We will be monitoring the situation over the coming 24 hours to ensure service is fully restored.
29 Aug 2022 19:38 Europe/London: We have identified the fault in conjunction with our 3rd party storage provider, backups are now running and access to the world download storage is fully restored.
29 Aug 2022 19:00 Europe/London: We are continuing to work on resolving the issue, we believe it is a connectivity fault between our backup server and 3rd party storage provider. Support are continuing to investigate.
We are investigating an issue where a number of automated backups of client VPS environments have failed.
