Real time service status from across the ATLAS Media Group portfolio
No incidents reported
No incidents reported
No incidents reported
No incidents reported
We are seeing intermittent outages to the MastodonApp UK Website. Support are investigating.
Monitoring has confirmed the incident is now resolved
Service is fully restored, we have been able to restart the physical host running the web server and restore the server load to normal levels. We're continuing to monitor that server to ensure no further issues.
External monitoring currently confirms this is a wider spread outage, support continue to investigate.
We are starting to see increased delays in the ability for us to process content on the MastodonApp.UK Site, we are currently seeing queue delays of approx 12 mins for local processing including image and video uploads. This may cause delays to the local feed, notifications and your ability to upload files onto the site. Support are working to scale the environment appropriately to cope with this spike in demand.
No incidents reported
We are seeing intermittent errors on the Mastodon site. This is the result we believe of scaling up to cope with increased delays to our content processing. We are working to increase our database processing which we believe will resolve the issue.
We have been able to make some tweaks to our existing infrastructure which has helped to minimise these issues. At the same time the number of concurrent users on the site we believe has dropped as the night has got later, which has reduced the number of issues we've been seeing. We are planning to increase the site's scale tomorrow.
We are seeing increased errors on the MastodonApp.UK Site. Support believe this is due to the significant increase in traffic and are working to resolve the issue.
No incidents reported
No incidents reported
We are currently monitoring reports of the Android and IOS App for Mastodon currently being overloaded and resulting in partial outages for users of our service.
We are also currently closely monitoring our own server performance as we're seeing a significant increase in traffic.
We've completed essential maintenance which has significantly boosted the servers performance. We're continuing to monitor and will look to continue optimising the instance over the coming days and weeks.
We are now seeing substantial performance degradation to the website. As a result we're pausing new sign-up registrations until we can get to the root cause of the poor performance.
We're getting reports that a number of users are seeing performance challenges with our service. Support are actively investigating and looking to resolve these issues ASAP.
Performance has now improved, we're still running a limited registration for the time being. Please see the app announcements for further updates.
We have had to temporarily disable new user registration to the instance while we work to strengthen the infrastructure running the service. We're currently adding enhanced monitoring and looking to clean-up and optimise the instance where possible.
We've made some adjustments to the database configuration which we believe should increase the performance of the instance. We're also enhancing our monitoring of the environment to try to detect this earlier in the future.
We have identified an issue in both the French and London regions which has resulted in a temporary outage of service.