ATLAS Media Group Status Page

All systems are operational.

ATLAS Media Group Status Page

The latest status updates from the team. Updates provided on known and ongoing incidents.

Planned maintenance

  • We need to perform routine maintenance to our physical hardware located within the Redditch Data center. As part of this we will need to take all services offline for a short amount of time while we apply system and security updates to our shared storage pool and restart the underlying host. We will also be performing patching and upgrades to our application hosts during this time and will be failing over our applications across the nodes in the environment.

    We expect the maintenance itself to take approx 3 hours with a short outage of up to 30 mins throughout this while we take the environment offline for full system restarts and hardware improvements.

    Affected Components: VPS Control Panel, Universeodon Database, Universeodon Queue & Content Processing Service, Universeodon Website, Universeodon Relay, Billing Panel, Blog, MastodonApp.UK Website, MastodonAppUK Database Service and MastodonAppUK Queue & Content Processing Service

Past incidents

No incidents reported.

Fixed

3 years ago

We've completed essential maintenance which has significantly boosted the servers performance. We're continuing to monitor and will look to continue optimising the instance over the coming days and weeks.

Watching

3 years ago

We are now seeing substantial performance degradation to the website. As a result we're pausing new sign-up registrations until we can get to the root cause of the poor performance.

Reported

3 years ago

We are currently monitoring reports of the Android and IOS App for Mastodon currently being overloaded and resulting in partial outages for users of our service.

We are also currently closely monitoring our own server performance as we're seeing a significant increase in traffic.

Fixed

3 years ago

Performance has now improved, we're still running a limited registration for the time being. Please see the app announcements for further updates.

Investigating

3 years ago

We have had to temporarily disable new user registration to the instance while we work to strengthen the infrastructure running the service. We're currently adding enhanced monitoring and looking to clean-up and optimise the instance where possible.

Watching

3 years ago

We've made some adjustments to the database configuration which we believe should increase the performance of the instance. We're also enhancing our monitoring of the environment to try to detect this earlier in the future.

Reported

3 years ago

We're getting reports that a number of users are seeing performance challenges with our service. Support are actively investigating and looking to resolve these issues ASAP.

3 years ago
Fixed

Fixed

3 years ago

We are happy to confirm that all services are operational.

Watching

3 years ago

We have applied a fix to our French Region infrastructure and believe it should now have resolved the issue. Support will continue to monitor.

Identified

3 years ago

We can confirm the London region was not impacted. Apologies for any confusion.

Reported

3 years ago

We have identified an issue in both the French and London regions which has resulted in a temporary outage of service.

TF Network - Database Migration

3 years ago
Complete

We will be migrating the Network Manager Data from the DB03 server to DB05. During this time the TF Network will be offline.

No incidents reported.

DB05 Restart - 1 Nov 14:30 UTC

3 years ago
Complete

We will need to perform a restart of DB05 to apply OS Level patches to the VM Running the Database Service. During this time the following services will be impacted:

  • ATLAS Corporate Blog
  • TotalFreedom Community Website & Forums

Maintenance is expected to take no more than 1 hour to complete.

Essential Maintenance - TF Panel

3 years ago
Complete

We are going to be applying essential OS Updates to the TF Panel. Access to the panel will be limited for the next 30 mins.

3 years ago
Fixed

Fixed

3 years ago

Service has now been restored.

Reported

3 years ago

We are investigating issues where our ci build server is failing to provide new builds of Scissors. Updates to follow.