Some systems are experiencing issues.
The latest status updates from the team. Updates provided on known and ongoing incidents.
The main website for the ATLAS Media Group Team
The ATLAS Media Group Ltd. Blog Platform
Service which hosts static content across a number of our parked and inactive domains.
The primary billing panel for the Superior Networks clients.
The VPS Control panel for Superior Networks Customers.
The main Superior Networks website.
Our servers in the French location.
Our new London Region for Superior Networks
The mastodonapp.uk site
The database service storing appropriate content for the service
Handles the processing of content both internally to our server as well as communicating with remote servers
Storage for all videos, pictures and other content on the site
Used to handle delivery of e-mails to users
Search capability for MastodonApp.UK
The Universeodon public website
Universeodon's Database
The Universeodon Queue and content processing service.
Universeodon Media Storage
Universeodon's Advanced / full text search service.
Universeodon e-mail service
The ActivityPub relay hosted on relay.universeodon.com
Located in the London Region | Legacy Server
Located in the France Region
Located in the London Region
No incidents reported.
We have been able to make some tweaks to our existing infrastructure which has helped to minimise these issues. At the same time the number of concurrent users on the site we believe has dropped as the night has got later, which has reduced the number of issues we've been seeing. We are planning to increase the site's scale tomorrow.
We are seeing intermittent errors on the Mastodon site. This is the result we believe of scaling up to cope with increased delays to our content processing. We are working to increase our database processing which we believe will resolve the issue.
Issue was resolved yesterday morning and this incident should have been closed.
We are seeing increased errors on the MastodonApp.UK Site. Support believe this is due to the significant increase in traffic and are working to resolve the issue.
No incidents reported.
No incidents reported.
We've completed essential maintenance which has significantly boosted the servers performance. We're continuing to monitor and will look to continue optimising the instance over the coming days and weeks.
We are now seeing substantial performance degradation to the website. As a result we're pausing new sign-up registrations until we can get to the root cause of the poor performance.
We are currently monitoring reports of the Android and IOS App for Mastodon currently being overloaded and resulting in partial outages for users of our service.
We are also currently closely monitoring our own server performance as we're seeing a significant increase in traffic.
Performance has now improved, we're still running a limited registration for the time being. Please see the app announcements for further updates.
We have had to temporarily disable new user registration to the instance while we work to strengthen the infrastructure running the service. We're currently adding enhanced monitoring and looking to clean-up and optimise the instance where possible.
We've made some adjustments to the database configuration which we believe should increase the performance of the instance. We're also enhancing our monitoring of the environment to try to detect this earlier in the future.
We're getting reports that a number of users are seeing performance challenges with our service. Support are actively investigating and looking to resolve these issues ASAP.
We are happy to confirm that all services are operational.
We have applied a fix to our French Region infrastructure and believe it should now have resolved the issue. Support will continue to monitor.
We can confirm the London region was not impacted. Apologies for any confusion.
We have identified an issue in both the French and London regions which has resulted in a temporary outage of service.