Some systems are experiencing issues.
The latest status updates from the team. Updates provided on known and ongoing incidents.
The main website for the ATLAS Media Group Team
The ATLAS Media Group Ltd. Blog Platform
Service which hosts static content across a number of our parked and inactive domains.
The primary billing panel for the Superior Networks clients.
The VPS Control panel for Superior Networks Customers.
The main Superior Networks website.
Our servers in the French location.
Our new London Region for Superior Networks
The mastodonapp.uk site
The database service storing appropriate content for the service
Handles the processing of content both internally to our server as well as communicating with remote servers
Storage for all videos, pictures and other content on the site
Used to handle delivery of e-mails to users
Search capability for MastodonApp.UK
The Universeodon public website
Universeodon's Database
The Universeodon Queue and content processing service.
Universeodon Media Storage
Universeodon's Advanced / full text search service.
Universeodon e-mail service
The ActivityPub relay hosted on relay.universeodon.com
Located in the London Region | Legacy Server
Located in the France Region
Located in the London Region
No incidents reported.
No incidents reported.
No incidents reported.
No incidents reported.
Service restored.
We've reduced back the scale of our queue processing due to overloading the host that we were using. The surge in compute has reduced queue length back to a more manageable duration of around 60 seconds. We'll continue to monitor over the next few hours.
We've significantly scaled up our content processing for the queue that is backed up (Currently by around 5 times our previous processing scale) but we're still seeing around 20-25 mins delays on content being published.
We've identified an issue where our internal content processing for the Mastodon App service appears to be running slow and is currently suffering from around a 30 min queue. We're working to increase our content processing to cope with this increased demand.
We've managed to now restore full service
We've managed to resolve the disk issues with the content processing and are in the process of re-running a large number of jobs that had been failing. This may result in delays to content being displayed on our site and communication with the wider fediverse.
We've identified an issue where our content processing has ground to a halt. We've identified the issue being with a full disk due to our system logs filling up. We've cleaned up this and are in the process of restarting services.
We've now restored service to the application
We are seeing partial outages of the Mastodon site due to exceptionally high demand. Support are working to increase server capacity to cope with this increase in demand. Some users may be unable to reliably access the site, view messages or post content.
We will be performing a major database migration of the Mastodon App database, this will result in us moving the current production database onto a new database server. During this time we will take the site offline to minimise risk to our migration. We expect the migration to take no more than 2 hours. We will update when service is restored.
No incidents reported.
No incidents reported.