Some systems are experiencing issues.
The latest status updates from the team. Updates provided on known and ongoing incidents.
The main website for the ATLAS Media Group Team
The ATLAS Media Group Ltd. Blog Platform
Service which hosts static content across a number of our parked and inactive domains.
The primary billing panel for the Superior Networks clients.
The VPS Control panel for Superior Networks Customers.
The main Superior Networks website.
Our servers in the French location.
Our new London Region for Superior Networks
The mastodonapp.uk site
The database service storing appropriate content for the service
Handles the processing of content both internally to our server as well as communicating with remote servers
Storage for all videos, pictures and other content on the site
Used to handle delivery of e-mails to users
Search capability for MastodonApp.UK
The Universeodon public website
Universeodon's Database
The Universeodon Queue and content processing service.
Universeodon Media Storage
Universeodon's Advanced / full text search service.
Universeodon e-mail service
The ActivityPub relay hosted on relay.universeodon.com
Located in the London Region | Legacy Server
Located in the France Region
Located in the London Region
We need to perform routine maintenance to our physical hardware located within the Redditch Data center. As part of this we will need to take all services offline for a short amount of time while we apply system and security updates to our shared storage pool and restart the underlying host. We will also be performing patching and upgrades to our application hosts during this time and will be failing over our applications across the nodes in the environment.
We expect the maintenance itself to take approx 3 hours with a short outage of up to 30 mins throughout this while we take the environment offline for full system restarts and hardware improvements.
No incidents reported.
Full service is restored and stable at this time.
We have remotely restarted the app server which ran into issues and it appears that has restored the connectivity that had been broken. We are still seeing issues with our gateway router and will continue updates on the other outstanding incident.
Our gateway has now failed in such a way that means we can't properly access the devices and will need to attempt to restore it's configuration from a recent backup. We're working to restore functionality as quickly as possible.
We think at this time the issue may be related to the ongoing major issus with our router device. We're restarting the router now as it appears to have gone non responsive and we hope that will restore connectivity. We will monitor the situation at this time for the completion of the reboot and take further steps as appropriate.
Monitoring has detected one of our servers has gone offline. Support are investigating.
We have provided additional diagnostics data to the vendor and continue to wait for their response. We will continue to look at mitigations and ultimately moving away from this vendors hardware however as we've been able to mitigate the active impact we're going to close this incident.
We are continuing to see random outages of our gateway device which have now resulted in further significant incidents and impact to service. We're continuing to work to resolve the situation.
It looks like the disruption we saw is related to the ongoing issues with our gateway router which caused a temporary interuption to traffic routing to and from our servers. We're attempting now to get access to the remote gateway to perform a restart which should resolve the situation.
We're seeing major networking disruption at our Redditch DC - We are investigating.
No incidents reported.
No incidents reported.
No incidents reported.
No incidents reported.