Some systems are experiencing issues.
The latest status updates from the team. Updates provided on known and ongoing incidents.
The main website for the ATLAS Media Group Team
The ATLAS Media Group Ltd. Blog Platform
Service which hosts static content across a number of our parked and inactive domains.
The primary billing panel for the Superior Networks clients.
The VPS Control panel for Superior Networks Customers.
The main Superior Networks website.
Our servers in the French location.
Our new London Region for Superior Networks
The mastodonapp.uk site
The database service storing appropriate content for the service
Handles the processing of content both internally to our server as well as communicating with remote servers
Storage for all videos, pictures and other content on the site
Used to handle delivery of e-mails to users
Search capability for MastodonApp.UK
The Universeodon public website
Universeodon's Database
The Universeodon Queue and content processing service.
Universeodon Media Storage
Universeodon's Advanced / full text search service.
Universeodon e-mail service
The ActivityPub relay hosted on relay.universeodon.com
Located in the London Region | Legacy Server
Located in the France Region
Located in the London Region
We identified the issue - One of the web servers appears to have filled up the disk due to logs being stored on the host. We have cleaned up logs and updated our log retention settings to more aggressively purge logs.
It appears the issue is specific to one of the two Web servers that runs MastodonApp.UK - We have for the time being weighed traffic away from this node to restore service while we get to a root cause.
We're investigating errors with uploading media on MastodonApp.UK. It is only currently impacting uploads, federated media is working without issue.
It looks like our remote hands team rebooted the server without warning resulting in the server getting stuck in a bad boot configuration. We've repaired the configuration issue and restored service. Full service is now operational in our France region.
We are continuing to investigate the issue, it appears that remote hands overnight attempted to reboot the server without warning which has resulted in the servers configuration being in a broken state. We are working to resolve the configuration issue and expedite service recovery.
Monitoring has detected an outage of one of the servers in our French region. Support are investigating.
It looks like our remote hands team rebooted the server without warning resulting in the server getting stuck in a bad boot configuration. We've repaired the configuration issue and restored service. Full service is now operational in our Frankfurt region.
We have confirmed there is no customer impact to our Frankfurt region as all customers had already vacated the region yesterday (24th March) as part of the region being closed down.
Monitoring has detected an outage of our Frankfurt location.
No incidents reported.
No incidents reported.
No incidents reported.
No incidents reported.
No incidents reported.