Some systems are experiencing issues.
Real time updates from the ATLAS Media Group portfolio
Last updated 2025-11-18 15:54:15
The main website for the ATLAS Media Group Team
Last updated 2025-11-18 15:54:15
The ATLAS Media Group Ltd. Blog Platform
Last updated 2025-11-18 15:54:16
Service which hosts static content across a number of our parked and inactive domains.
Last updated 2026-01-21 11:57:49
The primary billing panel for the Superior Networks clients.
Last updated 2025-11-18 15:54:13
The VPS Control panel for Superior Networks Customers.
Last updated 2025-11-18 15:54:12
The main Superior Networks website.
Last updated 2025-12-31 00:37:32
Our servers in the French location. These servers are - Eggplant
Last updated 2025-02-16 19:03:50
Our new London Region for Superior Networks
Last updated 2025-02-16 19:03:50
The Superior Networks German region
Last updated 2026-01-21 11:57:50
The mastodonapp.uk site
View DetailsLast updated 2026-01-04 11:11:50
The database service storing appropriate content for the service
Last updated 2026-01-11 14:33:04
Handles the processing of content both internally to our server as well as communicating with remote servers
Last updated 2025-12-31 03:41:29
Storage for all videos, pictures and other content on the site
Last updated 2026-01-04 11:11:47
Used to handle delivery of e-mails to users
Last updated 2026-01-04 11:11:51
Search capability for MastodonApp.UK
Last updated 2026-01-21 11:57:52
The Universeodon public website
View DetailsLast updated 2026-01-12 19:05:24
Universeodon's Database
Last updated 2026-01-17 14:31:14
The Universeodon Queue and content processing service.
Last updated 2026-01-09 10:33:34
Universeodon Media Storage
Last updated 2026-01-09 10:33:42
Universeodon's Advanced / full text search service.
Last updated 2026-01-09 10:33:59
Universeodon e-mail service
Last updated 2025-11-18 13:08:05
The ActivityPub relay hosted on relay.universeodon.com
Last updated 2024-09-02 18:20:52
Located in the London Region | Legacy Server
Last updated 2025-12-31 00:37:34
Located in the France Region
Last updated 2024-08-26 22:02:14
Located in the London Region
We will be re-building our full text search infrastructure which will result in a short period where there will be no full text search results or the results will be limited.
The current image handling for both MastodonAppUK and Universeodon depend on ImageMagic which is being deprecated in a future version of Mastodon with LibVips being the new engine we should be using. We will need to install and configure LibVips and switch Mastodon over to using it as part of this maintenance.
We do not expect there to be any impact to our community during this time and the maintenance will be performed in a way which will minimise any risk for disruption.
We are confident that full service is restored. For the time being we are not reactivating the CDN for MastodonAppUK and Universeodon.com as initial feedback suggests the performance is better without the CDN. Media and the relay will continue to route via the CDN.
Monitoring detects that all services have been restored and Cloudflare report the majority of their systems are now operational. We've had to re-enable the Cloudflare proxy in front of the relay as it looks like some clients are not recognising the LetsEncrypt certificate being used however for the time being we're going to leave the MastodonAppUK site and Universeodon site directly connecting to our infrastructure to ensure all services fully recover.
For MastodonAppUK, Universeodon.com and the Universeodon relay we have disabled routing via the Cloudflare CDN for the time being. This should mean our sites will be online and operational though may be with increased latency for users further from the UK. We are continuing to monitor the situation.
We are unable to do a lot to mitigate these issues, if absolutely necessary we may be able to re-route our traffic away from the CDN and directly to our DC routers however this is likely to have a major performance impact for users further away from our UK based servers. We will continue to monitor the situation while Cloudflare work to remediate. You can follow the cloudflare incident here - https://www.cloudflarestatus.com/incidents/8gmgl950y3h7
We can see the issue is with Cloudflares global network and appears to be intermittent, our monitoring continues to confirm there are global outages intermittently across all of our sites which use Cloudflare as a CDN.
The issue appears to be far more widespread with issues now impacting the Universeodon relay and the Superior Networks website as well. We're also seeing outages across our media endpoints and other services. We believe this to be an issue with Cloudflare.
We're seeing an increase in 500 errors from MastodonApp.UK - We are investigating.
All services now restored.
We're running into a lot of issues getting our storage server to re-connect to the network as well as our second app server, until these are fully online we won't be able to get service restored. We're working as fast as we can to bring everything back online. Apologies for the delay.
The changes should now be complete, we're working to get the servers re-connected and operational as the second server is having some issues with network connectivity. Once this is complete the site should be restored. We're working as fast as we can to get everything operational.
Getting the new gateway operational is taking a bit longer than we expected. We're now hoping to get everything restored by 15:00 UTC. Apologies for the delay.
The upgrades to our storage server have completed and all is operational there now. We're monitoring it to ensure it remains stable and will shortly be powering down our gateway to replace it with the new one.
We have taken the time to also complete the cable adjustments while the server was upgrading so we hope that once the gateway switch is complete and everything is back up and running there that we should have all systems operational with relative ease.
We're currently performing a software update to our existing gateway device to ensure the new one and the old one can run the latest firmware and that there are no issues with the move.
Maintenance is now under way and we've shut down our application servers.
The first step now for us is to apply the relevant updates to our underlying storage server, we can't do this while the applications are running easily without risking issues with the VM's access to the underlying storage so we're working through this now. Once that is complete we need to swap out the gateway device which has been causing us significant issues over the last couple of months.
We will later also need to make some cabling changes however this should all be on our APP-2 server and we should be able to get the site operational before we make these changes, it will impact our ability to run content processing but it shouldn't cause further site outages.
We will be performing essential maintenance at our Redditch Data Center location which will result in the outage of MastodonAppUK and Universeodon - We expect the outage to last between 13:35 UTC and 14:35 UTC. This notice will be updated as appropriate.